Karim Al-Jendi
Riyadh,Saudi Arabia, Riyadh
Summary
Talented Specialist with consultancy experience, skilled in helping businesses to achieve growth across commercial and operational objectives. Engages cross-functional teams with improvement activity to achieve key metrics. Plans and prioritises strategically for alignment with project timelines.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work history
Lease Fleet Specialist
Theeb Rent A Car Co.
Riyadh, Saudi Arabia
04.2019 - Current
- Developed bespoke software solutions to meet specific business needs.
- Optimised resource allocation for maximised operational efficiency.
- Analysed complex datasets for improved decision-making processes.
- Improved workflow efficiency with thorough process analysis.
- Negotiated favorable terms with vendors, securing cost-effective deals for the company.
- Enhanced product quality to exceed customer expectations.
Lease Operation Coordinator
Theeb Rent A Car Co.
Riyadh, Saudi Arabia
05.2015 - 03.2019
- Handled customer queries promptly, enhancing customer satisfaction levels.
- Reduced turnaround times with process improvements and automation initiatives.
- Ensured compliance to safety standards, contributing to a safer work environment.
- Streamlined internal communication channels for better information flow across teams.
Customer service representative
Al Hayat Newspaper
Riyadh, Saudi Arabia
01.2011 - 11.2011
- Streamlined processes through efficient record keeping.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Assisted customers in making informed decisions by providing detailed product information.
- Offered technical support, leading to enhanced user experience.
Education
Diploma - Maritime Studies
Jordan Academy For Maritime Studies
Amman, Jordan 01.2012 - 03.2014
Skills
- Advanced Excel
- Enterprise Resource Planning
- Client Relationship Management
- Logistics management
- Results oriented approach
- Information analysis
- Time efficiency
Timeline
Lease Fleet Specialist
Theeb Rent A Car Co.
04.2019 - Current
Lease Operation Coordinator
Theeb Rent A Car Co.
05.2015 - 03.2019
Diploma - Maritime Studies
Jordan Academy For Maritime Studies
01.2012 - 03.2014
Customer service representative
Al Hayat Newspaper
01.2011 - 11.2011