Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Khalid Talal Alghamdi

Jeddah,Mecca Region

Summary

Proficient in network and server troubleshooting using PuTTY and SSH access, with extensive experience in configuring and managing Linux-based systems remotely. Skilled in utilising HyperTerminal for communication with routers, switches, and embedded systems, as well as debugging through serial interfaces. Committed to leveraging technical expertise to enhance system performance and reliability.

Self-disciplined professional with ample experience in IT, customer service and technical support. Adept in troubleshooting, diagnosing and designing computer systems to customise client needs. Eager to enhance skills and achieve growth in organisation.

Overview

3
3
years of post-secondary education
1
1
Certification

Work history

Technical support engineer

East Jeddah Hospital, Jeddah
Jeddah, Mecca Region
04.2023 - 06.2023
  • Showcased keen analytical skills whilst diagnosing complex technical problems.
  • Evaluated existing work procedures regularly for identifying improvement opportunities.
  • Prioritised tasks effectively for efficient resolution of customer concerns.
  • Contributed significantly to team projects by sharing insights and expertise in tech support domain.
  • Implemented network upgrades for enhanced security measures.
  • Managed server configurations, optimised network performance.
  • Provided technical support for troubleshooting machinery issues.
  • Provided technical support to users, resolved issues efficiently.

Education

Diploma - Computer Networks

College of Telecomm and Electronics
Jeddah, Mecca Region
11.2020 - 06.2023

Skills

  • Used PuTTY to troubleshoot network and server issues via SSH access
  • Experienced in utilizing PuTTY for configuring and managing Linux-based systems remotely
  • Used HyperTerminal to communicate with routers, switches, and embedded systems
  • Utilized HyperTerminal for debugging embedded systems through serial interfaces

Languages

English
Advanced
Arabic
Native

Certification

  • Introduction to Networks
  • Scaling Networks
  • Routing and Switching Essentials
  • PC Hardware and Software
  • NDG Linux Essentials
  • Cybersecurity
  • Packet Tracer
  • Connecting Networks

Timeline

Technical support engineer

East Jeddah Hospital, Jeddah
04.2023 - 06.2023

Diploma - Computer Networks

College of Telecomm and Electronics
11.2020 - 06.2023
Khalid Talal Alghamdi