Hi, I’m
Maha Al Hajri
Marketing & Business Development Manager
Dammam,Saudi Arabia
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
years of professional experience
1
Certification
Work History
FEMCO Faisal ElectroMechanical Co. Ltd.Khobar, Saudi Arabia
Marketing & Business Development Manager
02.2023 - Current
Job overview
- Represented organization to public at trade exhibitions and conventions, driving awareness of EPC Contractors.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Managed team of three staff, driving performance with motivational strategies to exceed sales targets.
- Oversaw record-keeping for company's long-term planning, ensuring accuracy, accessibility and security.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Established and nurtured relationships with key clients and business partners.
- Analyzed sales reports to identify trends and update strategies.
- Coordinated participation in industry events to maximize networking opportunities.
- Closed complex, lucrative deals with new customers using strategic sales and negotiation tactics.
- Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
- Conducted market research to identify customer needs and preferences.
- Applied positive customer service approach to increase satisfaction levels.
FEMCO Faisal Electro-Mechanical Co. Ltd.Khobar, Saudi Arabia
Assistant Marketing Manager
01.2022 - 01.2023
Job overview
- Sourced and ordered office supplies within allocated budget.
- Oversaw email marketing campaigns, optimising content and delivery for maximum impact.
- Scheduled meetings, conferences and appointments.
- Guided clients on brand image and ethos to foster winning brand strategy and increased online engagement.
- Planned events and activations to enhance brand presence and customer engagement.
FEMCO Faisal Electro-Mechanical Co. Ltd.Khobar, Saudi Arabia
Administrative & Marketing Officer
12.2021 - 12.2022
Job overview
- Attended marketing events and conferences to raise brand awareness.
- Developed and executed sales promotions, increasing revenue through targeted campaigns.
- Engaged key audiences via social media channels using content generation and channel management.
FEMCO Faisal Electro-Mechanical Co. Ltd.Khobar, Saudi Arabia
English Translator
11.2019 - 11.2021
Job overview
- Assisted legal professionals by translating court documents and contracts for accurate representation.
- Specialized in technical document translation for engineering projects, maintaining precision and clarity.
FEMCO Faisal Electro-Mechanical Co. Ltd.Khobar, Saudi Arabia
Administration Secretary
10.2018 - 10.2019
Job overview
- Handled high volume calls to address customer inquiries and concerns.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Stayed current on processes and procedures to offer relevant assistance.
Zara Dental ClinicDammam
Reception and customer service
02.2016 - 02.2018
Al Dhahran Al Arabi Aluminum Factory Co.Dammam
Secretary
08.2015 - 12.2015
Education
Academy of Learning
Higher diploma from Human Resources
Institute Of Public Administration - Saudi Arabia
Diploma from General Administration
Vocational Training Corporation
High school or equivalent from Business office, Data entry and word processing
Skills
- Presentations and proposals
- Open and clear communicator
- Relationship management
- Problem-solving
- PQQ - Prequalification
- Work with ETIMAD & SAP Ariba Platforms
- Knowledge of Microsoft offices
Languages
English
Advanced (C1)
Arabic
Proficient (C2)
Certification
Awareness Assessment and Examination for ISO 9001:2015 Certification
Timeline
Marketing & Business Development Manager
FEMCO Faisal ElectroMechanical Co. Ltd.
02.2023 - Current
Assistant Marketing Manager
FEMCO Faisal Electro-Mechanical Co. Ltd.
01.2022 - 01.2023
Administrative & Marketing Officer
FEMCO Faisal Electro-Mechanical Co. Ltd.
12.2021 - 12.2022
English Translator
FEMCO Faisal Electro-Mechanical Co. Ltd.
11.2019 - 11.2021
Administration Secretary
FEMCO Faisal Electro-Mechanical Co. Ltd.
10.2018 - 10.2019
Reception and customer service
Zara Dental Clinic
02.2016 - 02.2018
Secretary
Al Dhahran Al Arabi Aluminum Factory Co.
08.2015 - 12.2015
Academy of Learning
Higher diploma from Human Resources
05.2022
Institute Of Public Administration - Saudi Arabia
Diploma from General Administration
05.2015
Vocational Training Corporation
High school or equivalent from Business office, Data entry and word processing
05.2013
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