Mahammad Alauddin
Hasanpura,Siwan,India
Summary
Strategic Planning and Quality Assurance Professional focused on enhancing operational efficiency through effective team building and upselling techniques. Utilised strong communication and organisational skills to solve problems, lead group discussions, and manage projects. Demonstrated capacity to remain calm under pressure while applying analytical knowledge to drive solutions.
Overview
3
3
Languages
3
3
years of post-secondary education
8
8
years of professional experience
Work history
Food and beverage supervisor
Starzone billiard
Riyadh, Saudi Arabia
2018.11 - Current
- Led team to deliver outstanding hospitality operations.
- Supervised staff to ensure adherence to quality standards, health regulations, and safety protocols.
- Trained new joiners in food regulatory compliance and company standards by delivering on-the-job and mandatory training.
- Ensured smooth operation of restaurant by coordinating with chef and kitchen staff.
- Maintained a welcoming atmosphere within the restaurant enhancing guests' overall dining experience.
- Established excellent rapport with customers via friendly and professional service.
- Improved dining experience through attentive listening to guest feedback.
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
- Identified and maximised upselling opportunities to increase sales and profits.
- Increased sales by introducing innovative marketing strategies.
- Streamlined inventory management to minimise waste.
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
- Facilitated communication with suppliers to ensure timely delivery of stock.
- Created promotional campaigns for special events, increasing footfall.
- Organised catering services for private functions ensuring bespoke menu design.
- Collaborated closely with the kitchen team to maintain consistency in food presentation.
- Delivered functions and events to required standards in collaboration with events coordinator.
- Provided regular performance feedback to staff for their professional development.
Education
Bachelor of Commerce - Account
J P University
INDIA 2012.04 - 2015.05
Skills
- Food safety standards
- Quality control
- Inventory management
- Sales optimisation
- Strategic planning
- Problem-solving
- Team building
- Communication skills
- Calm under pressure
Languages
English
Upper intermediate
Hindi
Fluent
Arabic
Intermediate
Affiliations
- Playing cricket
- music
- reading and listening good speaker
Timeline
Food and beverage supervisor
Starzone billiard
2018.11 - Current
Bachelor of Commerce - Account
J P University
2012.04 - 2015.05