MAHMOUD IDRIS
Richmond
Summary
Highly motivated and dedicated professional with a strong background in Health and Medical Sciences. Currently gaining hands-on experience in the NDIS sector through active roles in support coordination and management. Adept at understanding the complexities and nuances of NDIS operations, with a keen interest in advancing to a Support Coordinator role. Proven ability to work collaboratively with diverse teams and stakeholders to deliver personalized, high-quality support services. Demonstrates excellent communication, problem-solving, and organizational skills, driven by a passion for improving the lives of individuals with disabilities.
Overview
6
6
years of professional experience
Work History
Traffic Controller
Adelaide Traffic Control
12.2022 - 06.2023
- Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.
- Operated and safely navigated company vehicles to transport materials and equipment to job site.
- Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
Receptionist
Griffith Rehabilitation Hospital
06.2019 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Fresh Team Member
Woolworths
05.2017 - 02.2018
- Worked well independently and on a team to effectively bake desired and in-demand products
- Monitoring proving, cooking and cooling times, in addition to ensuring the appearance of items is consistent
- Meticulously packaging products for shelving and purchasing
Education
Honours Degree in Health And Medical Sciences - Biomedicine
The University of Adelaide
12.2024
Bachelor of Health and Medical Science -
The University of Adelaide
11.2022
Australian Islamic College of South Australia
11.2019
Al Andalus Arabic School
Plympton, SA02.2015
Skills
- Decision-Making
- Data Entry
- Project Management
- Time Management
- Report Preparation
- Verbal and written communication
- Complex Problem-Solving
Qualifications
- 2024: Statement of Attainment; Support Coordinator Training in the National Disability Insurance Scheme (NDIS)
- 2022: Statement of Attainment; HLTAID009- Provide cardiopulmonary resuscitation, HLTAID010- Provide basic emergency life support, HLTAID011- Provide First Aid
Support Coordinator Experience
Bookyana Cultural & Community Services
Unpaid Trainee Support Coordinator
March 2024 – Present
- Gaining practical experience and understanding of the role and responsibilities of a support coordinator.
- Collaborating with support coordinators to learn effective case management and participant support strategies.
- Assisting in the development and implementation of individualised support plans for participants.
- Participating in team meetings and training sessions to enhance knowledge of NDIS policies and procedures.
Languages
Arabic
Native or Bilingual
Extracurricular Activities
Member of AUVC, University of Adelaide
- Advanced social and communication skills by working with team-mates during training sessions related task
- Honed a physique that is well fit and capable for physical exertion
Chauffer , Dr. Kamal Ali
- Effectively transporting the client to the address of the patients
- Utilizing navigation apps to find the most optimal route.
- Carrying out vehicle maintenance checks.
Referees
Name: Michael Pineda
Position: Chief Operating Officer of Bookyana
Ph: +61 423 074 969
Email: Michael.Pineda@bookyana.com.au
Name: Kamal Ali
Position: Business Owner
Ph: + 61 411 240 035
Email: Kamalalgami2@yahoo.com
Name: Dr Daniel Barratt
Position: Research Placement Supervisor Company: Faculty of Health & Medical Sciences, The University of Adelaide
Ph: +61 8 8313 5985 Email:
daniel.barratt@adelaide.edu.au
Name: James Francis
Position: Business Owner of Adelaide Traffic Control
Ph: +61 474 109 810
Email: james@adelaidetrafficcontrol.com.au
Timeline
Traffic Controller
Adelaide Traffic Control
12.2022 - 06.2023
Receptionist
Griffith Rehabilitation Hospital
06.2019 - 07.2022
Fresh Team Member
Woolworths
05.2017 - 02.2018
Honours Degree in Health And Medical Sciences - Biomedicine
The University of Adelaide
Bachelor of Health and Medical Science -
The University of Adelaide
Australian Islamic College of South Australia
Al Andalus Arabic School
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