MAHMOUD SHAALAN
Business Development Specialist
Elkhobar
Summary
Ambitious Experienced professional with a background in Sales, business, and graphic design, seeking to contribute to the development of customer sales, commercial prospecting, digital marketing, and customer service by joining a reputable company where I leverage my skills and to be a real added value to the whole organization.
Overview
10
10
years of professional experience
17
17
years of post-secondary education
Work History
Business Development Specialist
Fekra Events
01.2024 - Current
- Spearheading business development initiatives to drive growth in the events and exhibition sector.
- Building and maintaining strong relationships with key clients and partners to secure contracts for event planning, booth design, and production.
- Collaborating with internal teams to ensure seamless project execution, from concept to completion.
- Successfully increasing client base and securing high-profile accounts in key sectors such as pharmaceuticals, energy, and trade.
Retail sales agent
Vodafone
02.2021 - 10.2023
- Increased sales by providing exceptional customer service and product knowledge.
- Plan daily partner sales activities to achieve company targets.
- Achieve monthly, quarterly, and annual revenue targets.
- Key Achievement
Maintained positive and happy client relationships
Business Development Specialist
Tarik Elkahwgy Xp
11.2016 - 04.2019
- Managed both Traditional Trade and Key Accounts channels, driving sales growth, optimizing distribution, and building strong client relationships.
- Led trade marketing initiatives, negotiated key contracts, and developed tailored account plans to increase market share and client retention.
- Achieved significant revenue growth and expanded the company’s presence in key sectors through strategic territory management and account development.
Call Centre Agent
RAYA Contact Center
11.2014 - 08.2016
- Handled customer queries focused on first-call resolution
- Advised clients of products and services and sold additional offerings to increase sales numbers
- Maintained accurate knowledge of current services to provide informative customer advice
Education
Bachelor's Degree - Accounting and Business
Madina Academy
Cairo 04.2001 - 06.2018
Skills
- Market Research and Analysis
- Problem-Solving Skills
- Sales and Negotiation
- Client acquisition
- Competitive Analysis
- Key Account Management
- CRM Management
- Skills Strategic Thinking
- Communication Skills
- Networking Skills
Personal Information
- Date of Birth: 01/01/95
- Nationality: Egyptian
Permit
Saudi Driving licence
Timeline
Business Development Specialist
Fekra Events
01.2024 - Current
Retail sales agent
Vodafone
02.2021 - 10.2023
Business Development Specialist
Tarik Elkahwgy Xp
11.2016 - 04.2019
Call Centre Agent
RAYA Contact Center
11.2014 - 08.2016
Bachelor's Degree - Accounting and Business
Madina Academy
04.2001 - 06.2018
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