MAJED DAKHEL

1- Work to coordinate project management activities, identify resources and equipment, and track information regarding project completion as necessary.

2- Contacting clients in order to identify and define the requirements, scope and objectives of the project in which he is working to complete what is required.

3- Assign tasks to the team and help manage the timetable for implementing the resolution of reports and requests to avoid any delays.

4- Carefully monitoring the progress and development of the project, while dealing with any problems that may arise at any stage of implementation.

1- responding customer technical inquiries via phone and email, providing detailed support.

2- Consistently exceeded customer expectations, managing status calls to advise progress during issue lifecycle.

3- Maintained friendly and customer-centric approach as the first point of contact.

4- Liaised with third-party agencies for successful resolution of complex issues.