Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Marcelle Houri

Marcelle Houri

Riyadh

Summary

Accomplished sales and event supervisor with a proven track record of surpassing sales targets, guiding teams, and creating impactful promotional strategies. Recognized for cultivating lasting client connections and fueling business expansion across various sectors. Proficient in strategic planning, clear communication, and placing customer needs at the forefront. Committed to delivering top-notch service and attaining sustainable success in a fiercely competitive marketplace.

Overview

10
10
years of professional experience
3
3
Languages

Work History

Assistant Retail & Cafe Manager

PATCHI - SAUDI ALLIED
12.2024 - Current
  • Improved customer satisfaction by implementing efficient service procedures and staff training programs.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
  • Maximized profitability through cost control measures, including mindful purchasing decisions and labor management.

Event Supervisor

Al Mashreq Company
07.2024 - 10.2024
  • Supervised 14 employees and ensured smooth operations.
  • Maintained service quality, hygiene, and compliance.

Client Relationship Officer & Sales Representative

Vitas Company
07.2019 - 06.2024
  • Managed client accounts and boosted client retention.
  • Exceeded sales targets and enhanced revenue streams.

Senior Sales Representative

Nestlé Co.
07.2017 - 06.2019
  • Led strategic sales initiatives across multiple product lines in the FMCG sector.
  • Developed client relationships, resulting in consistent sales growth.
  • Analyzed market trends and implemented targeted promotions.
  • Surpassed quarterly sales targets consistently.

Floor Supervisor

Skale Market
01.2018 - 01.2019
  • Led store team operations, schedules, and quality control.
  • Ensured premium service and resolved customer issues.

Store Assistant & Cashier

Global Store
01.2016 - 01.2018
  • Assisted customers, handled POS, and maintained stock.
  • Contributed to strong daily sales performance.

Head of Promoters

Charcutier Aoun
01.2015 - 01.2017
  • Managed and trained in-store promoters across multiple branches.
  • Launched successful promotional campaigns that boosted brand awareness.
  • Maintained brand consistency and customer service excellence.

Education

Technical License - Accounting and Auditing

Sheikh Mohamad Yaakoub Institute

Banking Science - undefined

Sheikh Mohamad Yaakoub Institute

Business Administration - undefined

Islamic University of Lebanon (IUL)

Lebanese Baccalaureate - Sociology and Economics

Al Ain High School

Skills

  • Sales and Negotiation
  • Client Relationship Management
  • Promotional Strategy

    Customer experience management

    Order management

    Market tracking

Personal Information

  • Date of Birth: 06/07/99
  • Nationality: Lebanese

Timeline

Assistant Retail & Cafe Manager

PATCHI - SAUDI ALLIED
12.2024 - Current

Event Supervisor

Al Mashreq Company
07.2024 - 10.2024

Client Relationship Officer & Sales Representative

Vitas Company
07.2019 - 06.2024

Floor Supervisor

Skale Market
01.2018 - 01.2019

Senior Sales Representative

Nestlé Co.
07.2017 - 06.2019

Store Assistant & Cashier

Global Store
01.2016 - 01.2018

Head of Promoters

Charcutier Aoun
01.2015 - 01.2017

Banking Science - undefined

Sheikh Mohamad Yaakoub Institute

Business Administration - undefined

Islamic University of Lebanon (IUL)

Lebanese Baccalaureate - Sociology and Economics

Al Ain High School

Technical License - Accounting and Auditing

Sheikh Mohamad Yaakoub Institute

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Marcelle Houri