- Languages: English
- Arabic
- Hindi
- Odia
MIRZA IFTEKHAR BEG
Bhubneswar,india
Summary
Experienced Catering Supervisor with 17 years in hospitality across Oman, Saudi Arabia, and India. Skilled in catering operations, team leadership, food safety compliance, and inventory management. Streamlines daily activities by coordinating teams and addressing service challenges. Implements HACCP standards and conducts hygiene audits to ensure food safety. Develops strong teams through effective coaching and performance oversight.
Overview
1
1
Language
1
1
Certification
18
18
years of professional experience
Work History
Catering Supervisor
Sakan Facility Management S.A.O.C
12.2025 - Current
- Supervise daily catering operations, ensuring food quality, presentation, service delivery, and client standards are consistently maintained.
- Plan and coordinate catering menus according to client requirements, dietary needs, and budget guidelines.
- Coordinate kitchen and service teams, allocate duties, monitor performance, and support efficient daily operations.
- Train, mentor, and evaluate catering staff to improve team performance and service consistency.
- Ensure compliance with HACCP, food safety, hygiene, storage, preparation, and service requirements.
- Conducted quality checks and hygiene audits, identified issues, and implemented corrective actions to uphold food safety standards.
- Monitored stock levels and inventory, coordinated with suppliers and vendors, and supported cost control and waste reduction to optimise resource use.
- Liaised with facility management and client representatives to resolve operational concerns and enhance customer satisfaction.
Restaurant Supervisor
Mado Fine Dining Restaurant – Ruwad Project
05.2019 - 06.2025
- Supervised daily food and beverage operations while maintaining service quality, hygiene, safety, and company standards.
- Monitored staff performance, provided coaching, and supported training to maintain consistent service excellence.
- Resolved guest inquiries and complaints to enhance customer satisfaction and ensure effective service recovery.
- Managed inventory and stock levels while coordinating with vendors to ensure seamless operations.
- Collaborated with management to streamline operational processes and optimise resource utilisation.
- Enforced company procedures and supported the responsible use and control of equipment and operational resources.
Restaurant Supervisor
Punjabi Affair Multi-Cuisine Restaurant
Hyderabad
01.2018 - 04.2019
- Led restaurant operations prioritising guest satisfaction and service quality to enhance overall dining experience.
- Identified service gaps and implemented corrective actions, resulting in improved guest experience.
- Trained and mentored staff, fostering a cohesive and service-oriented team.
- Managed high-volume cash and credit transactions using POS systems.
- Conducted monthly stock audits and supported cost-effective inventory control.
Food & Beverage Supervisor
Narcissus Hotel and Residence
Riyadh
01.2016 - 11.2017
- Supervised food and beverage service operations, ensuring adherence to quality, hygiene, and safety standards to enhance guest satisfaction.
- Handled guest inquiries and complaints, fostering high customer service standards to improve overall guest experience.
- Monitored inventory and conducted stock audits, coordinating with suppliers to optimise resource availability for seamless operations.
Captain
Narcissus Hotel and Residence
Riyadh
11.2013 - 01.2016
- Led service activities, resulting in promotion to supervisory role for demonstrated leadership and service performance.
- Managed guest requests and complaints, ensuring prompt service recovery and enhancing guest satisfaction.
- Trained and evaluated team members to improve productivity and service quality.
- Conducted pre-shift briefings covering service standards, daily objectives, and operational updates.
- Ensured compliance with health, safety, and hygiene requirements, contributing to a safe and welcoming environment.
Captain
Tabla Prides Hotels
Hyderabad
02.2013 - 10.2013
- Coordinated kitchen and bar teams, trained staff, and ensured high service quality.
- Monitored weather conditions and navigational hazards, adjusting routes to avoid risks.
- Maintained open lines of communication with shipping agents and clients, ensuring smooth operational coordination.
- Fostered a positive work environment, promoting teamwork and high morale among crew members.
Trainee Captain
The Great Kebab Factory (Radisson Hotel Group)
Hyderabad
10.2011 - 02.2013
- Supervised service operations, managed table assignments, coordinated orders, handled complaints, and facilitated service recovery.
- Managed crew members to oversee smooth daily running of ship and maintain safe and productive operations.
- Conducted comprehensive safety drills and training to maintain crew readiness in emergencies.
- Resolved emerging problems and incidents during flights by applying knowledge of flight principles and practices.
Waiter
Ebony Boutique Hotel
Hyderabad
04.2010 - 09.2011
- Delivered food and beverage service, addressed guest requests, and ensured cleanliness and table-set-up standards.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
Trainee Waiter
Our Place Multi-Cuisine Restaurant
Hyderabad
12.2008 - 03.2010
- Assisted with food and beverage service, arranged tables, engaged with guests, and maintained dining area organisation.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Higher Secondary Education -
01-2006
Secondary School Certificate -
01-2004
Skills
- Catering Operations
- F&B Operations
- Client relations
- Hygiene Audits
- Quality Assurance
- Inventory & Cost Control
- Cost control
- Supplier & Vendor Coordination
- Menu Planning
- Service Standards
- Team leadership
- Employee training
- Client relations
- Employee training
ADDITIONAL INFORMATION
Certification
Highfield Level 3 International Award in Food Safety for Catering – Al Sarooj Training Institute., Crystal International Standard – Basic Food Hygiene Certificate, Saudi Arabia – 2016.
Timeline
Catering Supervisor
Sakan Facility Management S.A.O.C
12.2025 - Current
Restaurant Supervisor
Mado Fine Dining Restaurant – Ruwad Project
05.2019 - 06.2025
Restaurant Supervisor
Punjabi Affair Multi-Cuisine Restaurant
01.2018 - 04.2019
Food & Beverage Supervisor
Narcissus Hotel and Residence
01.2016 - 11.2017
Captain
Narcissus Hotel and Residence
11.2013 - 01.2016
Captain
Tabla Prides Hotels
02.2013 - 10.2013
Trainee Captain
The Great Kebab Factory (Radisson Hotel Group)
10.2011 - 02.2013
Waiter
Ebony Boutique Hotel
04.2010 - 09.2011
Trainee Waiter
Our Place Multi-Cuisine Restaurant
12.2008 - 03.2010