Mohamady Omara

• HR Operation Supervisor
• Serve as the main point of contact for Prestige Clients. Manage the day-to-day Human Resources activities (non-payroll related) for client worksites and co-employees. Mentor and guide newly hired HR Business Partners. The HR Operations Supervisor is also responsible for leading and managing activities and employees on the HR Operations Team within the Client Services Department.
• Led and managed administrative staff to maintain smooth daily operations.
• Monitored health and safety measures for guaranteed compliance.
• Reviewed and assessed operations performance, developing initiatives for continuous process improvement.
• Investigated issues affecting group operations, prepared reports and helped correct problems.
• Project Manager Of:
  1- D360 Bank
  2-INMA STEEL
  3-CENOMI
  4-OMNIUM
  5-TYPSA
  6-Derayah Financial
  7-Saudi Fas
  8-LED Flex Group

•coordinate an end-to-end hiring process from sourcing to salary negotiation vetting, screening, and interviewing candidates through phone calls, virtual interviews, and on-site interviews

• Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Assisted customers with varying questions using product knowledge and service expertise.
• Maintained excellent client satisfaction by providing in-depth support.
• Answered customer telephone calls promptly and improved on-hold wait times.