MOHAMED BASIONY

Resolved complex technical issues during pre-sales engagements, demonstrating problem-solving skills that built customer trust in our solutions.

• Managed the RFP/RFI response process, ensuring timely delivery of accurate and comprehensive proposals to prospective clients
• Mentored junior pre-sales engineers in developing their skills, contributing to overall team success and career growth.
• Developed strong client relationships through effective communication, resulting in increased customer satisfaction and retention.
• Established a robust sales pipeline by proactively engaging with potential customers through various channels.
• Played an instrumental role in achieving revenue targets consistently quarter over quarter through effective pre-sales activities.
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• I designed projects with all government agencies, most importantly the Presidency of State Security, the Ministry of Interior, the Border Guard, and the Ministry of Defense.
• Analyzed proposals to verify correct project scale while assessing and defining quoted profit targets.
• Communicated directly with potential customers, fielding initial calls to elicit full business proposals.
• Created technical diagrams for proposals
• Responded to specific customer requests, including RFP responses and industry-specific solutions.
• Wrote detailed technical documentation for company products.
• Worked with customers and engineering team to determine equipment needs and system requirements.
• Delivered technical presentations matching audience level of expertise to explain products and services to customers.

• Developed strong communication and organizational skills through working on group projects.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Designed layouts for transmission lines, lattice towers and monopoles.
• Evaluated network failures, outages and stabilization strategies.
• Troubleshot and resolved problems with network systems.
• Kept signal strong, clear, and reliable with continuous monitoring and optimization of broadcast equipment.