Mohamed Eshag
Riyadh
Summary
Driven Presales Engineer with a proven track record at Network Solutions, enhancing product competitiveness and customer engagement through expert solution selling and technical presentations. Skilled in system architecture and proposal development, I've significantly contributed to sales support, leveraging customer engagement and technical expertise to drive results.
Provide Total networks Solution
familiar with Cisco CCW for making deal and design best cisco solution
Provides Data center requirements Server, Storage, Power supply, Core Switches, Access Switches, Distribution Switches
Familiar with all Active & Passive Components Such as (Switches, Access Point, UCM /Central, Router, Firewall, Servers, Media Converter, UBS, cabinet, Fiber cable & Copper cable)
Experience in all Networking Brands like (Cisco, Aruba HP, Linksys, Dell, Huawei, Unifi,3M/Corning, D_Link, Mikrotik, Planet, Trendnet, Extreme, Netgear, Ruijie , Yealink, Yeastar, Grandstream, Engienus
Overview
4
4
years of professional experience
1
1
Certification
Work History
Presales Engineer
Network Solutions
10.2022 - Current
- Evaluated competitors'' offerings to identify areas where company products could excel or needed enhancements.
- Created customized proposals that highlighted the unique value proposition of products for each prospective client.
- Conducted market research to identify trends and opportunities for product development or improvement.
- Delivered compelling product demonstrations that showcased key features and benefits, leading to higher conversion rates.
- Resolved complex technical issues during pre-sales engagements, demonstrating problem-solving skills that built customer trust in our solutions.
- Worked closely with post-sales teams to ensure smooth project handoffs, minimizing any disruptions in service delivery.
- Collaborated with sales teams to strategize on ways to optimize product offerings and meet client needs.
- Provided technical expertise and support during the sales process, increasing customer confidence in product capabilities.
- Assisted sales teams in achieving revenue goals through strategic pre-sales activities and close collaboration.
- Organized product demonstrations and trial installations of equipment to promote products.
- design complete network solution active&passive components
IT Support Engineer
Saudi Factory For Packing &packeging
01.2022 - 11.2022
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
IT Support Engineer
Riyadh Complex Clinics
05.2021 - 05.2022
- Monitored systems in operation and quickly troubleshot errors.
- Used ticketing systems to manage and process support actions and requests.
- Configured hardware and granted system permissions to new employees.
- Managed high levels of call flow and responded to sttaf technical support needs.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
Telecommunications Engineer
Power And Telecom Company
05.2020 - 05.2021
- Ensured compliance with regulatory requirements through diligent monitoring and reporting of telecommunications activities.
- Coordinated installation of new users and relocations of existing users.
- Performed telecommunication and networking business evaluations.
Education
Bachelor of Science - Electronics And Communications Engineering
Jawaharlal Nehru Technological UniversityHyderabad
India05.2018
Skills
- Customer Engagement
- Solution selling
- System Architecture
- Sales Support
- Technical Presentations
- Proposal Development
- Technical Requirements
- Proof of concept
- Pre-sales support
- Product Development
- Documentation
- Product Demonstration
Certification
Cisco security Architecture for System Engineer (CSCO14307648)
Aruba Certified Switching Professional V1 (ACSP)(HPE0073297810)
Aruba Certified Switching Associate V1 (ACSA)(HPE0073297810)
EnGenuis Network Specialist
EnGenius Network professional
Ruijie Specialist Engineer
Wired&wireless Networks and protocols
- Saudi Council Of Engineer :Electronic &Communication Engineer Technology
Traning Course
Aruba Mobility Associate (1 week)
Diploma in Networking &Hardware and software of computer (2months)
Telecommunication Wireless Networks and Protocols (3months)
MCSE Windows Server 2012 (1month)
CCNA (Routing &Swishing)(1month)
Security System (CCTV,Access Control,etc)(45days)
Timeline
Presales Engineer
Network Solutions
10.2022 - Current
IT Support Engineer
Saudi Factory For Packing &packeging
01.2022 - 11.2022
IT Support Engineer
Riyadh Complex Clinics
05.2021 - 05.2022
Telecommunications Engineer
Power And Telecom Company
05.2020 - 05.2021
Bachelor of Science - Electronics And Communications Engineering
Jawaharlal Nehru Technological UniversityHyderabad
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