Mohamed Fawzy
Khobar,Eastern Province
Summary
Dynamic professional with extensive expertise in product launch and business development, adept at identifying target markets and optimising operations. Proven track record in new business acquisition, contract negotiations, and client relationship management. Skilled in team leadership and public speaking, driving successful outcomes through strategic initiatives. Committed to leveraging skills for continued growth and success in challenging environments.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work history
Sales and operation manager
Control Tab
Khobar, Eastern Province
03.2020 - Current
- Achieved high employee retention rates by cultivating a positive workplace culture.
- Managed supplier relationships, improved service delivery standards.
- Analysed market trends, influenced product development strategies accordingly.
- Drove sales initiatives across multiple channels for broader reach.
- Boosted team morale by implementing regular training and feedback sessions.
- Oversaw planning and execution of targeted sales and marketing strategies.
Store manager
GAZZAZ
Khobar, Eastern Province
02.2015 - 02.2020
- Streamlined operations to maximise efficiency and minimise waste.
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Coached underperforming employees improving their job performance significantly.
- Assisted customers in locating products around the shop floor promptly.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Developed a team-oriented environment by implementing effective leadership strategies.
Sales specialist
GAZZAZ
Khobar, Eastern Province
02.1999 - 02.2015
- Monitored industry trends, keeping the company competitive in the marketplace.
- Increased customer satisfaction by effectively addressing and resolving issues.
- Exceeded monthly revenue targets through managing and maintaining high-value clients.
- Collected customer feedback to inform product improvements.
- Coordinated with marketing teams for successful product launches.
Education
Bachelor of Arts - psychology
Mansoura University
Egypt 07.1992 - 01.1996
Skills
- Product launch expertise
- Business development acumen
- Target market identification
- Operation optimisation strategy
- Business development
- Team Leadership
- Client Relationship Management
- Contract negotiations
- New business acquisition
- Public speaking
Languages
Arabic
Native
English
Advanced
Timeline
Sales and operation manager
Control Tab
03.2020 - Current
Store manager
GAZZAZ
02.2015 - 02.2020
Sales specialist
GAZZAZ
02.1999 - 02.2015
Bachelor of Arts - psychology
Mansoura University
07.1992 - 01.1996