Mohamed Abdulkarim Morsi
Khamis Mushait,'Asir Region
Summary
Client-focused travel guru with excellent administrative skills and expertise working for well-known agencies. Proven experience in customer service and in resolving conflicts. Seeking challenging position to provide dynamic service and quality obtained from years of hands-on experience in corporate travel industry. Sales-minded travel consultant with passion to sell and focused on leisure travel. Offer strong research background and love of all things travel. Looking to further extensive career in travel and hospitality industry working with clients seeking memorable holidays.
Overview
9
9
years of professional experience
Work History
Travel Consultant
AL TAYYAR DESTINATIONS FOR TRAVEL & TOURISM
Khamis Mushait, 'Asir Region
10.2020 - Current
- Explained benefits of purchasing travel insurance with clients and ensuring complete understanding.
- Secured average [Number]+ travel bookings per [Timeframe].
- Maximised agency profits by consistently converting add-on sales, including travel insurance, theme park tickets, [Type] and [Type].
- Resolved travel issues, conflicts, complaints, cancellations and refunds within [Timeframe] to maintain complete customer satisfaction.
- Handled up to [Number] phone and email enquiries per [Timeframe], exceeding agency average by [Number]%.
- Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Grew [Timeframe] profits using developed [Type] sales techniques and innate upselling abilities.
- Employed [Skill] and [Skill] to create meticulous travel itineraries, receiving [Number]% positive client feedback.
- Advised customers on aspects such as travel safety, destination recommendations, customs and weather to maintain [Result].
Tourism Consultant
TIJWAL TRAVEL & TOURISM
Abha, 'Asir Region
01.2020 - 10.2020
Tourism Consultant
RABEL INTERNATIONAL TRAVEL& TOURISM
Jeddah, Mecca Region
05.2015 - 03.2020
Education
GCSE -
10.2007
Skills
- Travel Arrangements
- Destination research
- Tourism industry trends
- AMADEUS GDS Professional
- Outlook – Word – Excel Professional
- Hotel’s Reservation Professional
- Photoshop professional
- International reservations
- Accommodation reservation management
Timeline
Travel Consultant - AL TAYYAR DESTINATIONS FOR TRAVEL & TOURISM
10.2020 - Current
Tourism Consultant - TIJWAL TRAVEL & TOURISM
01.2020 - 10.2020
Tourism Consultant - RABEL INTERNATIONAL TRAVEL& TOURISM
05.2015 - 03.2020
Zagazig University - GCSE,
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