Mohamed Mokhtar Zewail
Jeddah,Saudi Arabia
Summary
Results-driven and accomplished Senior Supervisor with a proven track record in sales management. Offering over 11 years of experience in leading high-performing sales teams to exceed targets and drive revenue growth. Skilled in developing and implementing sales strategies, building client relationships, and fostering a collaborative and motivated sales culture.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Senior Sales Supervisor
Cigalah Group
Jeddah, Mecca Region
2021.11 - Current
- Lead and supervise a team of sales representatives, providing guidance, coaching, and performance management.
- Monitor individual and team performance, provide feedback, and implement strategies to enhance productivity.
- Analyze market trends, competitor activities, and customer preferences to identify new opportunities and areas for growth.
- Collaborate with the marketing team to develop promotional campaigns and initiatives to increase brand visibility and market share.
- Build and maintain strong relationships with key clients and distributors, ensuring high levels of customer satisfaction.
- Resolve customer complaints and issues in a timely and satisfactory manner.
- Conduct regular market visits to assess customer needs, gather feedback, and identify potential business opportunities.
- Assist in the development of sales budgets and forecasts, and manage sales expenses within the allocated budget.
- Monitor and control inventory levels to ensure optimal stock availability and minimize stockouts or overstock situations.
Area Sales Supervisor
Misr Life Insurance
Alexandria, Egypt
2020.10 - 2021.10
- Collected customer and market feedback and reported information to company leadership.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Achieved exceptional client satisfaction feedback and ratings.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Analyzed sales to identify top-performing products.
- Increased profitability by developing pipelines using multiple marketing channels and sales strategies.
Broker
COLDWELL BANKER
Dubai, United Arab Emirates
2020.01 - 2020.09
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determine clients' needs and financials abilities to propose solutions that suit them
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
- Perform comparative market analysis to estimate properties' value
- Display and market real property to possible buyers
- Promote sales through advertisements, open houses and listing services
- Remain knowledgeable about real estate markets and best practices
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
- Maintain and update listings of available properties
Specialist
SAMSUNG UAE
Dubai, United Arab Emirates
2018.02 - 2019.12
- Be aware of detailed product knowledge and specifications of mobile brands like Samsung, Apple, Huawei, and OPPO
- Serving customers by selling benefits that meet customer needs
- Achieving sales targets and making sales forecast
- Resolving customer complaints by investigating problems, developing solutions, preparing reports making recommendations
- Set up and arrange displays and demonstration areas to attract the attention of prospective customers
- Providing daily sales report to update the management
Sales Supervisor
OPPO EGYPT
Alexandria, Egypt
2015.03 - 2017.10
- Dealing with mobile shops dealers
- Make the orders between dealers and company's HQ
- Maintain inventory and ensure items are in stock
- Manage group of sales promoter in different shops
- Organize and distribute staff schedules
- Perform weekly meeting with team and review sales Handle dealers inquires, complaints, and issues
- Choose best locations to install company advertisings.
Team Leader
DANONE EGYPT
Damanhour, Egypt
2014.09 - 2015.02
- Work directly with retail & whole sales sections (forward sales then collecting on monthly basis) supervising all sales transactions in order to ensure speed, accuracy, customer service standard
- Organized and coordinated sales team schedules, helping staff meet company and client expectations.
- Manage, train and oversee group of 8-10 employees (created employee schedule on a weekly basis in accordance to floor coverage while ensuring all operational are met).
- Analyzed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
- Increased year-on-year sales by [Number]%, implementing strategic business growth and retention initiatives.
Sales Representative
DANONE EGYPT
Damanhour, Egypt
2013.07 - 2014.08
- Ensure all fresh dairy products on the floor are up to target brand standard and not past expiration date
- Ensure the fresh area is full at all times, make it presentable
- Display and marketing company panaflix and boards
- Maximize area sales up to 400% in a competitive environment
- Never missed monthly target.
Education
Master of Business Administration - ( MBA )
Arab Academy for Science, Technology ( AAST )
Egypt 2022.11 -
7 Levels in TOEFL Course
Oxford Institute
Egypt 2016.03 - 2017.08
ICDL & Soft Skills Courses
Oxford Institute
Egypt 2014.03 - 2014.07
Bachelor's degree - Social Work
Alexandria University EGYPT
2013
Skills
- Sales techniques and strategies
- Marketing strategies
- Strong leadership skills
- Effective team management
- KPI planning
- Excellent communication skills
- Analytical skills
- Problem-solving skills
- Excellent time management skills
- Product Knowledge
Languages
English
Advanced
Arabic
Native
Timeline
Master of Business Administration - ( MBA )
Arab Academy for Science, Technology ( AAST )
2022.11 -
Senior Sales Supervisor
Cigalah Group
2021.11 - Current
Area Sales Supervisor
Misr Life Insurance
2020.10 - 2021.10
Broker
COLDWELL BANKER
2020.01 - 2020.09
Specialist
SAMSUNG UAE
2018.02 - 2019.12
7 Levels in TOEFL Course
Oxford Institute
2016.03 - 2017.08
Sales Supervisor
OPPO EGYPT
2015.03 - 2017.10
Team Leader
DANONE EGYPT
2014.09 - 2015.02
ICDL & Soft Skills Courses
Oxford Institute
2014.03 - 2014.07
Sales Representative
DANONE EGYPT
2013.07 - 2014.08
Bachelor's degree - Social Work
Alexandria University EGYPT