Mohammad Adeep Alqasem

• Managing production, sales and pricing issues in the designated market area to achieve annual revenue target
• Planning and managing the business area according to the market development strategy of the region
• Coordinating, troubleshoots, and resolves problems between factories in my area, and within sales, dispatch, personnel, vehicle maintenance, plant maintenance, and administration and accounting, to ensure the efficient delivery of concrete, while maintaining a high degree of customer satisfaction and employees morale
• Providing leadership, support, and guidance for Factory Managers, factory personnel, and operations team to ensure that safe, efficient operating procedures are executed within the area of operations
• Monitoring all processes that impact operating cost
• Developing teamwork among all Factory Managers, factory personnel, workshop personnel and operations team within his area while upholding Company guidelines, policies and procedures, and maintaining morale across all operational levels
• Communicating and coordinate sales activities, surveys and customer towards achieving business goals, including costs and sales, and managing productivity
• In coordinating with the sales team, maintain and developing existing and new customers through appropriate propositions and sales methods, to optimize quality service, business growth, and customer satisfaction
• Supporting area marketing activities to approved budgets and timescales, and integrate sales efforts with the sales & marketing department activities
• Monitoring and reporting on the area market and competitor activities and provide relevant reports and information
• Communicating, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
• Attending and presenting at external customer meetings and internal meetings with MD, functional managers to aid in the business development
• Reviewing, approve and disseminate reports on a regular and ad-hoc basis to ensure that all concerned personnel are aware of data and budget inputs for operations activities performance for future reference and senior management review
• Implementing and models customer service standards within my area by ensuring unbeatable excellence in service standards; understanding unique needs of customer; ensuring enhanced customer experience; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals
• Collaborating and work closely with the technical team to provide technical support to customer in order to provide them with quality products and service satisfaction
• Directing the development and oversee the implementation of operational policies covering all areas of Area Operations activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to customers
• Directing the preparation of Area Operations functional budgets and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified and potential performance improvement opportunities are capitalized upon
• Ensuring the effective achievement of Area Operations functional objectives through the leadership of the Operations function – setting individual objectives, managing performance, developing and motivating staff, provision of formal and informal feedback and appraisal – in order to ensure that the highest level of performance is achieved
• Ensuring compliance to all relevant safety, quality and environmental management policies, procedures and controls across the factories and SRMC premises to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.

• Oversee the production process of concrete block making, drawing up a production schedule; optimize resource utilization by implementation of an effective production organization
• Coordinated, set up and implement standard operating procedure for all concrete block making operations to meet business objectives
• Managed multiple block production simultaneously, set priorities, identify and address problems, and meet delivery deadlines to ensure constant supply of concrete block products to customers and meet the demands.

Etsablished concrete plant from A to Z to been ready supply concrete for Rawabi city