Corporate banking professional specializing in account onboarding, KYC compliance, and operational reporting. Experienced in process improvement, risk monitoring, and stakeholder coordination.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work history
Account Operation Specialist – Corporate
STC Bank
2022.03 - 2025.09
Opened and onboarded corporate accounts end-to-end for new business clients.
Upgraded company wallets to full bank accounts in compliance with KYC and regulatory requirements.
Verified corporate documentation and coordinated with compliance and operations teams.
Ensured a smooth and professional onboarding experience for corporate clients.
Collaborated with internal teams to resolve issues and accelerate account activation.
Managed daily account operations with high accuracy and attention to detail.
Maintained strong client relationships through timely coordination and issue resolution.
Conducted regular audits to ensure account integrity and regulatory compliance.
Implemented process improvements to enhance efficiency and customer satisfaction.
Business Operations Specialist
STC Bank
2021.06 - 2022.03
Streamlined daily operational monitoring and performance reporting.
Managed procurement and inventory in coordination with finance to ensure budget compliance.
Developed and implemented operational procedures, checklists, and staff training programs.
Coordinated effectively with staff, management, and vendors to align operations.
Analyzed and resolved operational and wallet-related issues through structured reporting and research.
Implemented daily error reporting to identify issues and drive improvements.
Demonstrated strong problem-solving, time management, and flexibility in handling additional responsibilities.
Education
Master’s Degree - In Preparation
.
Bachelor’s Degree - English Language and Literature
Skills
Corporate Banking Operations
Account Onboarding & Activation
KYC & Compliance
Operational Reporting & Analysis
Process Improvement
Risk Monitoring
Stakeholder Coordination
Microsoft Office
CRM Systems
T24 Banking System
Timeline
Account Operation Specialist – Corporate
STC Bank
2022.03 - 2025.09
Business Operations Specialist
STC Bank
2021.06 - 2022.03
Master’s Degree - In Preparation
.
Bachelor’s Degree - English Language and Literature