MOHAMMED ALOSAIMI
Riyadh,Saudi Arabia
Summary
Dynamic professional with a strong data-driven mindset and exceptional communication skills, adept at building relationships and leading teams to success. Demonstrates adaptability and problem-solving abilities in diverse environments, consistently driving results through effective leadership. Committed to leveraging core competencies to achieve organisational goals and foster growth.
Overview
22
22
years of professional experience
1
1
Certification
Work history
SVP/ Mgr, Customer Champions Dept.
Riyad Bank
Riyadh
07.2022 - Current
Head of Customer Care Section
Riyad Bank
Riyadh
06.2015 - 06.2022
Head of Complaints Unit
Riyad Bank
Riyadh
01.2015 - 05.2015
Customer Care Supervisor
Riyad Bank
Riyadh
04.2014 - 12.2014
Head of Customer Service Section
Riyad Bank
Riyadh
01.2013 - 03.2014
Service Team Leader
Riyad Bank
Riyadh
11.2010 - 12.2012
Customer Services & Quqlity
Riyad Bank
Riyadh
06.2003 - 10.2010
Education
Diploma - Chemical Laboratories
College Of Technology
Saudi ArabiaSkills
- Communication Skills
- Data-Driven mindset
- Relationship building
- Adaptability
- Leadership Skills
- Problem-solving
Languages
Arabic
Fluent
English
Upper intermediate
Certification
- High Potential Program - Riyad Bank 2016
- Future Leader Program - Michigan Ross - 2022
- Senior Leadership Program - IESE business school - 2023
- Situational Leadership Essentials - Netaj - 2024
- Retail Banking Foundations Professional Exam - Second Edition
- Credit Advisor Professional Exam - Forth Edition
Timeline
SVP/ Mgr, Customer Champions Dept.
Riyad Bank
07.2022 - Current
Head of Customer Care Section
Riyad Bank
06.2015 - 06.2022
Head of Complaints Unit
Riyad Bank
01.2015 - 05.2015
Customer Care Supervisor
Riyad Bank
04.2014 - 12.2014
Head of Customer Service Section
Riyad Bank
01.2013 - 03.2014
Service Team Leader
Riyad Bank
11.2010 - 12.2012
Customer Services & Quqlity
Riyad Bank
06.2003 - 10.2010
Diploma - Chemical Laboratories
College Of Technology
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