Mohammed Bangash
Senior Engineer
Summary
Experienced technical support professional with a strong background in e-payment support, customer service, and Proven ability to provide technical assistance, manage reconciliation accounts, and generate data reports. Skilled in problem-solving, effective communication, and strategic thinking.
Overview
18
18
years of professional experience
7
7
Certifications
Work History
E-PAYMENT Support
Elm COMPANY
1 2022 - Current
- Provide technical support related to payments in Hajj, Umrah, and Nusuk projects
- Reconciliation of accounts
- Generate data reports
- Creating Transactions
Technical Customer Support
ELM COMPANY
11.2021 - 01.2022
- Provide technical support to users
- Communication between computing system and users
- Assisted in Hajj, Umrah, and Nusuk projects
- Demonstrated strong problem-solving abilities.
TECHNICAL CUSTOMER SUPPORT
SEJEL TECHNOLOGY
03.2019 - 11.2021
- Provide technical support to users
- Communication between computing system and users
- Abilities to solve problems
NETWORK TECHNICIAN
TYSONS COLLEGE
09.2014 - 08.2015
- Troubleshoot network connectivity, computer software, hardware issues
- Provide technical support to users
- Communication between computing system and users
HAJJ SERVICES LIAISON
MINISTRY OF HAJJ AND UMRA
12.2006 - 01.2007
- Asses passport control
- Direct and coordinate with Hajj officers
- Allocate Hajj and Umra pilgrims to designated areas
Education
Bachelor of Science - information technology
TYSON COLLEGE
VIRGINIA, UNITED STATESSkills
Team work
leadership
problem-solving skills
effective communication
strategic thinking
SQL
Data Analysis
Certification
Intensive English Course, Kaplan Aspect, Perth, Australia, 11/02/2008, 12/19/2008
Timeline
Technical Customer Support
ELM COMPANY
11.2021 - 01.2022
TECHNICAL CUSTOMER SUPPORT
SEJEL TECHNOLOGY
03.2019 - 11.2021
NETWORK TECHNICIAN
TYSONS COLLEGE
09.2014 - 08.2015
HAJJ SERVICES LIAISON
MINISTRY OF HAJJ AND UMRA
12.2006 - 01.2007
E-PAYMENT Support
Elm COMPANY
1 2022 - Current
Bachelor of Science - information technology
TYSON COLLEGE
Similar Profiles
Assem Abdulrahman AloufiAssem Abdulrahman Aloufi
Civil Engineer at Elm companyCivil Engineer at Elm company
Abdulaziz Basher AlenziAbdulaziz Basher Alenzi
Red Teamer & Pentration Testing at Elm CompanyRed Teamer & Pentration Testing at Elm Company
Hussam ZahraHussam Zahra
Business Development Principal, Digital Products at Elm CompanyBusiness Development Principal, Digital Products at Elm Company
MOHAMMED ALSHAMMRIMOHAMMED ALSHAMMRI
Senior Network Security Engineer at ELM CompanySenior Network Security Engineer at ELM Company
Virginia Moreno-PlemonVirginia Moreno-Plemon
Payment Support Team Lead at Patelco Credit UnionPayment Support Team Lead at Patelco Credit Union