Summary
Overview
Work History
Education
Skills
Certification
Specialization
Languages
Timeline
CustomerServiceRepresentative
MOHAMMED SHAHABUDDIN AHMED

MOHAMMED SHAHABUDDIN AHMED

Jeddah

Summary

Dedicated IT Expert with professional background. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.

Overview

19
19
years of professional experience
1
1
Certification

Work History

IT specialist

AKUN LOGISTIC SERVICE COMPANY LTD
Jeddah, Saudi Arabia
10.2022 - Current
  • Manage cloud solutions for group of company
  • Customize ERP system to fulfill company requirements
  • Designed MIS Dashboard for Management
  • Implemented ITSM
  • Improved overall network capabilities by implementing new connectivity configurations.
  • Managed Budget for IT Department
  • Managed over 20 calls per day

Senior system analyst

Data Experts Info Tech
Jeddah, Saudi Arabia
04.2018 - 09.2022
  • Planned and managed projects through consultations with internal and external teams to meet set objectives on time and on budget.
  • Identified new opportunities to improve business process efficiency.
  • Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
  • Partnered with users to understand and define system requirements.
  • Identified current inefficiencies and recommended changing functionality or behaviours to eliminate concerns.
  • Performed security testing using results to identify and fix vulnerable areas.
  • Estimated costs of new systems, modifications and updates.
  • Managed over 25 calls per day

Senior programmer

Al Raya Supermarket
Jeddah, Saudi Arabia
07.2015 - 03.2018
  • Debugged and modified software components to fix faults.
  • Checked software for errors and coded updates to fix problems.
  • Analysed and interpreted user requirements to guide software development.
  • Adapted to different languages and technologies based on project requirements.
  • Integrated third-party APIs and components, expanding software functionality.
  • Documented standard development procedures and trained new personnel on requirements.
  • Utilised git for version control to streamline code quality.
  • Created and documented maintenance procedures for developed software.
  • Utilised C# and .NET skills to comprehend back-end code, enhancing cross-functional understanding and communication.
  • Applied Oracle and other SQL database expertise for efficient data management processes.

Senior software engineer

Landmark Arabia
Jeddah, Saudi Arabia
02.2005 - 06.2015
  • Worked with product managers to define software requirements and project scopes accurately.
  • Collaborated with cross-functional development teams to raise technical standards for ongoing projects.
  • Checked software for errors and coded updates to fix problems.
  • Documented standard development procedures and trained new personnel on requirements.
  • Implemented software performance monitoring tools, identifying and resolving bottlenecks.
  • Mentored junior engineers, fostering culture of continuous learning and improvement.
  • Integrated third-party APIs and components, expanding software functionality.
  • Implemented debugging and troubleshooting techniques, enhancing software reliability.
  • Worked cross-functionally to address complex challenges in product development.
  • Translated wireframes into responsive, pixel-perfect and secure web frontend UIs.
  • Applied Oracle and other SQL Server database expertise for efficient data management processes.
  • Utilised ASP.NET and C# skills to comprehend back-end code, enhancing cross-functional understanding and communication.

Education

Master of Business Administration - INFORMATION TECHNOLOGY MANAGEMENT

NIBM
Banglore, Karnataka
04.2017

Bachelor of Science - Faculty of Computer Science and Engineering

OSMANIA UNIVERSITY
Hyderabad,TS
04.2002

Skills

  • Customer service expert
  • System design
  • Virtualisation
  • Data processing, Data migrations, Application Development
  • Oracle, MSSQL, SAP HANA, PostgreSQL, Data backup & recovery
  • HTML, JavaScript, Vue JS
  • VBNET, C#, PYTHON, ASPNET, Scripting, Coding
  • REST API, Web services
  • LINUX
  • MS Office

Certification

  • Certified Software Development Professional
  • Master In Software Engineering

Specialization

  • ORACLE
  • SAP
  • ORION
  • ODOO
  • ERP NEXT
  • PROGRESSIVE
  • RETAIL PRO

Languages

English
Advanced
C1
Arabic
Intermediate
B1
Urdu
Advanced
C1

Timeline

IT specialist

AKUN LOGISTIC SERVICE COMPANY LTD
10.2022 - Current

Senior system analyst

Data Experts Info Tech
04.2018 - 09.2022

Senior programmer

Al Raya Supermarket
07.2015 - 03.2018

Senior software engineer

Landmark Arabia
02.2005 - 06.2015

Master of Business Administration - INFORMATION TECHNOLOGY MANAGEMENT

NIBM

Bachelor of Science - Faculty of Computer Science and Engineering

OSMANIA UNIVERSITY
  • Certified Software Development Professional
  • Master In Software Engineering
MOHAMMED SHAHABUDDIN AHMED