MOHAMMED ZAKARIA N K
Dammam,Eastern Province
Summary
A skilled professional with expertise in transportation negotiation, Just-In-Time delivery, and documentation compliance. Demonstrates efficient communication and inventory control expertise to optimise supply chain operations. Committed to enhancing logistical efficiency and ensuring seamless delivery processes.
Driven professional with proactive approach to store operations management. Possesses strong leadership and excellent communication skills, coupled with track record in team management and inventory control. Aims to enhance store performance and elevate customer satisfaction through strategic operational improvements.
Driven professional with knack for leadership and team management, combined with strong organisational and communication skills. Demonstrated success in customer service and inventory control, ensuring smooth daily operations. Ready to bring strategic vision and operational excellence to [Desired Position] role.
Offering strong organisational skills and keen eye for detail. Knowledgeable about customer service, team leadership, and inventory management. Ready to use and develop communication, problem-solving, and multitasking skills in [operation manager] role.
Overview
16
16
years of professional experience
Work history
LOGISTICS CCORDINATOR
ALI MANSOUR AL MARSOUK
Jubail, SAUDI ARABIA
2025.06 - Current
- Addressed customer queries promptly, thereby enhancing customer service ratings.
- Overcame logistical challenges by creating innovative solutions.
- Ensured timely delivery by coordinating with transportation and warehouse teams.
- Coordinated international shipments for smooth transitions at customs.
BABY SHOP MANAGER
LANDMARK GROUP SAUDI ARABIA
Dammam, KSA
2010.08 - 2023.08
- Boosted overall sales performance through the implementation of effective merchandising strategies.
- Coordinated promotional events, creating greater brand awareness within the local community.
- Assisted customers in making informed buying decisions through expert advice on products,.
- Fostered strong relationships with key customers to boost loyalty and repeat business.
- Delivered excellent customer experiences with personalised service approach.
- Streamlined operations by introducing more efficient working practices and procedures.
- Monitored market trends closely for competitive advantage in pricing strategies,.
- Enhanced customer service by training staff in effective communication and problem solving.
- Managed store inventory to ensure adequate stock levels at all times.
- Conducted regular staff appraisals for performance improvement opportunities identification,.
- Implemented health and safety protocols to ensure compliance with regulations and protect staff wellbeing.
- Tracked sales targets regularly, adjusting strategies as necessary for maximum profitability achievement.
- Provided insightful product knowledge to customers, enhancing their shopping experience,.
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Led team meetings effectively, facilitating open communication amongst staff members,.
- Developed a positive team culture, resulting in increased staff satisfaction and lower turnover rates.
- Handled employee grievances promptly and fairly, maintaining morale within the workforce.
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
- Kept business in compliance with internal controls, industry regulations and health and safety requirements.
- Created seasonal sales plans with varying stock and promotional strategies.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Researched and applied proven marketing techniques to drive sales.
- Enforced service standards to maintain establishment reputation for excellence.
- Oversaw business staffing and training, building successful, customer-focused team.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Evaluated products to select mix meeting current customer demand.
- Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
- Followed industry trends and set pricing strategies to maximise business returns.
- Leveraged strong working knowledge of products and systems within [Type] industry.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Determined strategic direction of organisation based on industry knowledge and market research.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
- Formulated marketing and advertising strategies for continuous business growth.
- Established clear budgets with sound controls to keep business operating with optimum finances.
- Compared supplier risks to make balanced, strategic purchasing choices.
- Negotiated buying conditions and sales contracts to secure lucrative deals.
Education
Bachelor of Commerce - BUSINESS
MAHATHMA COLLEGE KUMBALA KASARAGOD KERALA
KERALA/INDIA 2001.05 -
Bachelor of Commerce - FINANCE
PROFESSIONAL ACCOUNTING
KASARAGOD KERALSkills
- Transportation negotiation
- Just-in-time delivery
- Documentation compliance
- Effective communication
- Inventory control
- Vendor management
- Leadership development
- Warehouse management
- Supply chain management
- Profit and loss analysis
- Public relations strategies
- Marketing strategies
- Strategic planning
- Equipment maintenance
- Public speaking
- Inventory management
- Microsoft Office proficiency
- Invoicing skills
- Customer relationship management
- Operational support
- Logistical planning
- Budget management
- MS Office
- Time management mastery
- Store security measures
- Retail marketing acumen
- E-Commerce platform navigation
- Decision-Making proficiency
- Cash handling and accounting
- Multi-Store supervision
- Store budgeting
- Budget oversight
- Sales analysis
- Employee training
Languages
English
Fluent
Malayalam
Native
Arabic
Fluent
Hindi
Fluent
Timeline
LOGISTICS CCORDINATOR
ALI MANSOUR AL MARSOUK
2025.06 - Current
BABY SHOP MANAGER
LANDMARK GROUP SAUDI ARABIA
2010.08 - 2023.08
Bachelor of Commerce - BUSINESS
MAHATHMA COLLEGE KUMBALA KASARAGOD KERALA
2001.05 -
Bachelor of Commerce - FINANCE
PROFESSIONAL ACCOUNTING