Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MIR MATEEN ALI KHAN

RIYADH

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Polite and professional successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Organized Call Center Agent offering [Number]-year career in sales and customer service. Committed to quickly and thoroughly answering customer questions. Experienced in training new employees on processes and procedures. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Call-center-operator

TINT Co.
01.2020 - 06.2023
  • Navigated complex computer systems to access vital information needed for successfully assisting customers with their needs.
  • Participated in ongoing professional development opportunities to expand skill set and stay current on industry best practices for call center operations.
  • Collaborated with team members to share best practices, resulting in improved overall performance within the call center.
  • Demonstrated resilience in high-stress situations, consistently maintaining a calm demeanor and professional tone when assisting challenging customers.
  • Provided exemplary customer service, earning recognition as a top performer for multiple consecutive months.
  • Contributed to streamlined workflows by completing assigned administrative tasks in an organized and timely manner.

Education

High School Diploma -

EMINENT HIGH SCHOOL
HYDERABAD, TELANGANA
01.2017

Skills

  • Goal-Oriented
  • Quality Control
  • Problem-solving skills
  • Resolving issues
  • Customer communications
  • Customer Service
  • Customer Needs Assessment
  • Answering questions

Languages

Hindi, English, Urdu
Native language
English
Proficient
C2

Timeline

Call-center-operator

TINT Co.
01.2020 - 06.2023

High School Diploma -

EMINENT HIGH SCHOOL
MIR MATEEN ALI KHAN