Moudy Alghanam
Summary
Versatile professional specializing in digital marketing, accounting, and customer service. Demonstrates proficiency in Microsoft Office and strong problem-solving skills. Adaptable to dynamic environments, consistently achieving impactful results.
Overview
10
10
years of professional experience
4039
4039
years of post-secondary education
1
1
Certification
Work history
Administrative Manager
Madar Alebdaa
2025.05 - 2025.11
- Supervising administrative staff and delegating tasks
- Handling correspondence, reports, and documentation
Finance Assistant
Allure Clinic
2021.11 - 2025.02
- Recorded financial transactions in ledgers and journals, ensuring accurate financial records.
- Maintained organized financial information to support effective financial accounting practices.
- Updated financial records with reported data, ensuring the accuracy of financial information.
- Prepared financial reports to assist in maintaining sound financial accounting practices.
Receptionist
Allure Clinic
2019.02 - 2021.10
- Welcome and assist incoming customers in a professional manner, offering knowledgeable support.
- Ensure appointment accuracy by confirming appointments and communicated with clients.
- Address and resolve customer issues, ensuring their maintaining positive customer relationships.
- Engage with customers and effectively resolved any problems or concerns they may have had.
Call Center Customer Service Representative
Saudi Electricity Company
2016.01 - 2018.02
- Address customer concerns regarding products or services, aiming to improve customer retention.
- Provide information on payment options, ensuring customers understood pricing and billing details.
- Resolve customer issues, focusing on enhancing his satisfaction, which contributed to increased sales.
- Offer explanations on payment options, clarifying price-related matters, receipts, and billing details.
Education
Diploma - Digital Marketing
E3mal Business Academy
Saudi ArabiaBachelor's degree - Islamic Studies
Princess Noura University
Saudi ArabiaSkills
- Digital Marketing
- Accounting
- Customer Service
- Microsoft Office
- Problem-solving skills
- Flexibility to adapt to changes
Certification
- CBP certificate in Marketing | Kafaat training | 2025
- Advanced Excel Course | Miswak Training Center | 2023
- English in the workplace | Drop platform | 2023
- Writing reports and administrative correspondence | Radna Training Center
Languages
English
Upper intermediate
Timeline
Administrative Manager
Madar Alebdaa
2025.05 - 2025.11
Finance Assistant
Allure Clinic
2021.11 - 2025.02
Receptionist
Allure Clinic
2019.02 - 2021.10
Call Center Customer Service Representative
Saudi Electricity Company
2016.01 - 2018.02
Diploma - Digital Marketing
E3mal Business Academy
Bachelor's degree - Islamic Studies
Princess Noura University