Mounir Hammoud
Jeddah,Saudi Arabia
Summary
Dedicated worker with great problem-solving skills and experience providing fast and functional engineering support to clients and onsite teams. Comfortable providing on-the-spot repairs or giving technical instructions remotely.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work history
Senior field service engineer
Medical Supply and Services Company (Medic)
Jeddah, Saudi Arabia
01.2015 - Current
- Philips Ultrasound Models: EPIQ Series (Elite, 7, 5), Affiniti Series (30,50,70), IU22, IE33, ClearVue Series (350,550,650,850), CX50, CX30, Lumify, Visiq
- Provided technical support to troubleshoot, repair and maintain operational issues.
- Followed agreed work schedule when conducting repair and maintenance work and planned preventive maintenance (PPM).
- Carried out routine servicing on Philips Ultrasound Systems.
- Performed onsite installation, modification and maintenance of systems and equipment.
- Completed reports to document inspection and testing process and results.
- Troubleshoot problems with equipment and devices, tracing root causes and correcting problems.
- Attended emergency on-site breakdowns to carry out repairs, working to minimize downtime.
- Removed and replaced damaged components in line with manufacture guidelines.
- Assisted customers to identifying and correcting problems with installed equipment and systems.
- Documented installation, maintenance and repair activities for technical tracking and billing requirements.
- Helped customers to achieve optimal performance from Philips Ultrasound Systems.
- Managed maintenance data records and tracked operating information for onsite reference.
- Scheduled service calls according to customer location and urgency of need.
Biomedical engineer
Dr. Erfan & Bagedo General Hospital
Jeddah, Saudi Arabia
02.2013 - 12.2014
- Main Departments: Radiology (MRI, CT Scan, Angiography, Radiography/Fluoroscopy, Ultrasound, Nuclear Medicine (Gamma Camera), BMD (Bone Mineral Density)), Cath Lab
- Troubleshooted and diagnosed malfunctioning equipment, arranging further support for corrective action.
- Scheduled Planned Preventative Maintenance (PPM) to comply to manufacture guidelines.
- Maintained strict adherence to laboratory safety guidelines and regulations at all times.
- Recorded data, analysed test results and kept meticulous reports using various types of software packages.
Education
Bachelor of Engineering - Biomedical Engineering
Islamic University of Lebanon
Beirut 09.2006 - 06.2012
Skills
- Technical support
- Documentation development
- Data Entry
Personal Information
- Date of birth: 05/Aug/1988
- Nationality: Lebanese
- Languages: English, French, Arabic
Timeline
Senior field service engineer
Medical Supply and Services Company (Medic)
01.2015 - Current
Biomedical engineer
Dr. Erfan & Bagedo General Hospital
02.2013 - 12.2014
Bachelor of Engineering - Biomedical Engineering
Islamic University of Lebanon
09.2006 - 06.2012
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