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Mubashir Ibrahim Anwar Dawood
Dammam
Work Preference
Summary
Insightful Human Resources Coordinator assists HR team with staffing, recordkeeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.
Overview
22
22
years of professional experience
Work History
COORDINATOR
SHERATON DAMMAM HOTELS & CONVENTION CENTRE
Dammam, K.S.A.
01.2012 - Current
- Follow recruitment protocols and recruit new staff from developing job descriptions right through to handing over new candidates to Human Resources Manager
- Coordinate with department head for 2nd and 3rd interview.
- Prepare offer letter (Foreigners hire) & employment Contract (Local hire) (All employees' level).
- Coordinate with candidates on their offer, joining date, visa status, etc. (including overseas candidates).
- Contact overseas agencies and coordinate regarding candidate's visa status.
- Serves as liaison for HR department to coordinate HR processes, records keeping and procedures with managers and employees of department.
- Responsible for coordination and administration of HR processes, such as new hire on-boarding and benefits orientation, promotions, termination, annual vacation…etc.
- Helping HR manager with compensation and benefits for staff.
- Ensure compliance with all applicable employment laws and regulations.
- Arrange and coordinate with Medical Insurance Company for staff medical insurance coverage.
- Attendance management.
- Prepare and process monthly payroll with all necessary process in place, forward to Finance with complete supporting documents for final salary transfer.
- Make sure visas are issued on timely basis (permanent visas/visit visas).
- Monitoring and maintaining proper and up to date leave record.
- Establishing, organizing and maintaining of department records, ensuring complete accuracy and confidentiality.
- Ensuring all exit formalities are processed and completed including Exit interview.
- Attend to employees' grievances and complaints; provide guidance if necessary.
- Work closely with HR team to administer and support all HR system technologies and enhancements that improve HR operational efficiency and effectiveness.
- Prepare, maintain, and update employee data for HR information system.
- Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
- Assist with execution of full employment life cycle.
- Monitor and report on workforce and succession planning.
- Identify training needs for teams and individuals.
- Evaluate training programs.
- Process employees' queries and respond in timely manner.
- Stay up-to-date and comply with changes in labor legislation.
- Served as senior point of contact for Employee Relations matters.
SECRETARY
SHERATON DAMMAM HOTELS & TOWERS
Dammam, K.S.A.
12.2008 - 12.2011
- Handling HR administration process.
- Provide administrative support for Human Resource Department.
- Recruitment Process Plan.
- Checking Visas Process.
- Prepare lists for Iqama renewal.
- Preparing PTA Tickets Process for New Candidates.
- Checking New Employees Files.
- Filling Process.
- Preparing & Checking Contracts for (Locals - Overseas - Saudis) including (Directors/Managers/Deputy Directors/Assistant Managers/regular Employees).
- Preparing Demand Letters for Local Employees.
- Assist in processing new hiring and transfer by explaining instructions on completing all appropriate forms.
- Handling and Checking Passports Issues.
- Submitting Job Information.
- Hiring Guidelines.
- Completing Checklist Forms.
- Conduction Orientation programs for new hires.
- Attestation Process.
- Translate any required documents by other departments (Hotel Menus, Welcome letters, Governmental circulates, etc.…).
- Prepare final settlement for exit associates.
- Reviewed job applications to identify, vet and recommend optimal candidates for available positions, maintaining positive relationships with clients.
- Assisted with meetings and presentations within company.
- Provided backup support to payroll administration.
- Communicated with potential hires, providing clarity on expected tasks, compensation and policies.
- Managed employee exit interviews and paperwork.
- Clearly communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, bookkeeping, maintaining tidy and organized office.
COMPUTER TECHNICIAN & DOCUMENTS CONTROLLER
BASH INVESTMENT COMPANY LTD, FUCHS LUBRICANTS CO
Khartoum, Sudan
04.2006 - 08.2006
- Printing and delivering (Arabic/English) reports (financial, annual, invoices, sales reports).
- Train employees (Microsoft Windows, MS Office Package).
- Maintaining, updating and installing any program needed in company computers (MS Windows, MS Office, Antivirus, etc.).
- Monitored and managed repair parts inventory, promptly ordering low-stock items to maintain service efficiencies.
- Implemented failover solutions and firewalls to protect customer data.
- Ran cables to connect devices, equipment and power sources to newly installed systems.
- Maintained clear and complete records of installation, maintenance or repair actions.
- Read and interpreted technical schematics to complete accurate work.
- Handled regular repairs and maintenance for information and communications equipment.
- Documented installation, maintenance and repair activities for technical tracking and billing requirements.
COMPUTER TECHNICIAN & DATA ENTRY OPERATOR
BASH ENGINEERING COMPANY
Khartoum, Sudan
10.2004 - 02.2006
- Printing, formatting, delivering reports.
- Designing, working and printing pictures.
- Checking internet for any updates in company field.
- Contact with partners via internet.
- Buying company computer equipment's (hardware/ Software).
- Preparing presentations (MS PowerPoint).
- Archiving data from accidental loss.
- Checking company E-mail continuously.
- Troubleshooting, solving all computer problems.
- Checking company PCs continuously and advising management in computer specialization for best.
- Maintained high levels of customer satisfaction, explaining complex technical concepts in clear, understandable manner to ensure comprehension.
- Handled regular repairs and maintenance for information and communications equipment.
- Maintained clear and complete records of installation, maintenance or repair actions.
Education
DIPLOMA OF COMPUTER SCIENCES - COMPUTER ENGINEERING TECHNOLOGY
GAZIRA UNIVERSITY
MUBASHIR IBRAHIM ANWAR DAWOOD, SUDANSkills
- mHub Administrator
- DLZ Coordinator
- Staff development
- Talent management
- Payroll control
- External recruitment
- Recruitment
- Performance management
- L&D strategies
- Employee retention programs
- Excel proficiency
- New employee orientation
- Employment contracts
- Hiring and training
- Benefits administration
- Regulatory compliance
- Resource allocation
- Professional Typists (Arabic/English)
- Salary review
- New employee orientations
- Recordkeeping
- Onboarding coordination
- Benefits and payroll coordination
- Background checks
- Exit interviews
- Payroll administration
- Payroll processing
- Recruiting
- Performance evaluation
- Staff compensation
- HR policies and procedures expertise
- Hiring and onboarding
Accomplishments
- Translating & preparing 'Sheraton Associates Handbook' English to Arabic
- Changing & updating the employees' filing process from random paperboard to an organized divided Plastic file
- Archiving & computerizing all exit employees
- Implementing & designing the Hotel Organizational Chart
- Associate of the month, 12/2011
- Associate of the month, 12/2012
- Associate of the month, 08/2016
- STARACT (doing the right thing/go extra step/play as a team), 12/2011
- STARACT (doing the right thing/go extra step/play as a team), 10/2012
- Sheraton Pride Pin: Completing above 5 years' service
- Marriott Pride Pin: Completing above 10 years' service
Languages
Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)
Personal Information
Nationality: Sudanese
Timeline
COORDINATOR
SHERATON DAMMAM HOTELS & CONVENTION CENTRE
01.2012 - Current
SECRETARY
SHERATON DAMMAM HOTELS & TOWERS
12.2008 - 12.2011
COMPUTER TECHNICIAN & DOCUMENTS CONTROLLER
BASH INVESTMENT COMPANY LTD, FUCHS LUBRICANTS CO
04.2006 - 08.2006
COMPUTER TECHNICIAN & DATA ENTRY OPERATOR
BASH ENGINEERING COMPANY
10.2004 - 02.2006
DIPLOMA OF COMPUTER SCIENCES - COMPUTER ENGINEERING TECHNOLOGY
GAZIRA UNIVERSITY