Mugahid Hussein

· Technology & Solution Pre-Sales supporting business development and sales teams throughout the full pre-sales cycle, including requirement analysis, solution design, and technical presentations.

· Collaborating with compliance, operations, and business development teams to ensure successful planning, alignment, and implementation of new client programs across government and enterprise sectors.

· Developing enablement and implementation playbooks for Passive Infrastructure, Physical Security Systems, Data Center Architecture, Structured Cabling, OSP networks, and OSP Fiber Optic solutions.

· Creating comprehensive technical documentation, solution proposals, and implementation guides to support internal deployment teams and enhance client confidence during the project lifecycle.

· Advising clients and senior stakeholders on technology selection, system integration, and optimization of vendor solutions to ensure security, operational efficiency, and regulatory compliance.

• Successfully delivered on tasks within tight deadlines.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• To assist clients in planning and developing the organizational structure required to acquire services from vendors.
• Support the compliance team on various ad hoc projects and tasks across multiple different projects.
• Identifying opportunities for bid submissions and raising them with the bid management team.
• Conducting research and brainstorming key points to include in the bid.
• Crafting persuasive and detailed proposals.
• Performing risk assessments and addressing concerns of clients and company staff.
• Liaising with suppliers, vendors, and subcontractors.
• Keeping track of all costs and managing budgets.
• Working closely with project managers, design managers, estimators, and senior personnel.
• Conducting team briefings once bids have been secured.
• Type of Sector: Network & Infrastructure (ICT & ELV)

· Pre-Sales specialist with hands-on experience designing and positioning Physical Security, ELV, and ICT solutions for large-scale governmental projects, especially SEC and MOI Capability Agency.

• Led the technical pre-sales cycle end-to-end, including requirement analysis, solution architecture, BOQ development, and preparation of full techno-commercial proposals.
• Managed and evaluated major government tenders, ensuring compliance with SEC standards, MOI technical guidelines, HCIS requirements, and national procurement policies.
• Conducted site surveys and pre-bid meetings for strategic mega-projects, translating field insights into accurate solution designs and cost models.
• Coordinated cross-functional internal teams (Sales, Operations, Legal, Finance, Product) to deliver unified and competitive RFI/RFP responses.
• Developed detailed solution architectures for CCTV, Access Control, Command Centers, OSP Fiber Networks, and Data Center low-current systems.
• Ensured 100% compliance in tender submissions by managing approvals, documentation, certifications, and vendor onboarding across SEC and MOI platforms.
• Supported commercial negotiations by providing risk assessments, cost breakdowns, and value-engineered alternatives to maximize profitability.
• Delivered high-impact technical presentations and solution briefings to consultants, stakeholders, and government decision-makers.
• Increased customer satisfaction by effectively addressing and resolving issues.
• Built a strong professional network, resulting in increased referrals.
• Ensured seamless handover of awarded projects to Operations through complete documentation packages and alignment meetings.

· Developed official Infrastructure Solution documents (Structured Cabling, Fiber Pathways, Wiring Closet Specs) for release as RFQ packages.

· Designed end-to-end systems infrastructure for major projects, including Structured Cabling, Data Center Infrastructure, OSP/ISP Fiber Networks, and ELV systems.

· Reviewed and validated infrastructure designs to ensure compliance with TIA/EIA, BICSI, and project technical standards for cabling, pathways, risers, and raceways.

· Led and supervised Survey Engineering teams, conducting and auditing site surveys for high-scale telecom and security projects.

· Prepared clients for inspections and acceptance processes, ensuring full alignment with project specifications and authority approvals.

· Recommended technically accurate materials and solutions (Structured Cabling, Fiber Optics, CCTV, Access Control, PA/VA) based on approved project requirements.

· Designed and executed pre-sales activities for CCTV and Physical Security solutions across top vendors (BOSCH, Axis, Hikvision, Honeywell, etc.).

· Created FTTH structured cabling designs and coordinated with vendors for material selection, procurement, and technical compliance.

· Coordinated with vendors during pre-sales and post-sales stages, managing change requests and ensuring technical accuracy.

· Managed shop drawings, diagrams, layouts, and technical documentation, while supervising installation teams and preparing weekly project progress reports.

• Managed multiple projects concurrently whilst maintaining high standards of quality control.
• Resolved pre-sales technical issues promptly, ensuring high customer satisfaction levels.
• Participated in trade shows and conventions for networking and lead generation opportunities.

· Responsible for the design, installation, testing, and commissioning of ELV systems—including CCTV, Access Control, Public Address, and AV systems—across large-scale construction projects such as buildings, towers, dams, and commercial complexes.

· Executed pre-sales and technical coordination activities for ELV systems, collaborating with key vendors including Cisco, Bosch, PELCO, Axis, Hikvision, Honeywell, Excel, SYSTIMAX, 3M, and R&M.

· Submitted RFIs and inspection requests to consultants, ensuring timely approval and incorporating consultant comments and modifications effectively.

· Estimated material and equipment requirements for new projects, preparing accurate cost assessments and ensuring proper resource allocation.

· Prepared detailed technical submittals for material and equipment approvals, ensuring full compliance with project specifications, standards, and authority requirements.

· Demonstrated strong troubleshooting and problem-solving abilities, resolving installation and system-related issues efficiently during project execution.

· Maintained high attention to detail and organizational discipline to deliver high-quality work within strict project timelines.

· Communicated effectively with clients, vendors, and project stakeholders, ensuring smooth coordination and project progress.

· Collaborated closely within multi-disciplinary engineering teams to support seamless project delivery and integration of systems.

· Continuously updated knowledge of ELV technologies and industry developments to deliver reliable and innovative solutions.

Type of Sector: Construction / ELV / Physical Security

• Involved in numerous network and IT support related activities including desktop support, remote configuration, systems integration, network elements commissioning and NOC support.

• Remained responsible for the installation of network switches and testing commissioning of active and passive links. Proficiencies include implementation of ELV systems including pre-commissioning.