Muhammad Aqeel
Al ula
Summary
Skilled ICT Information and Knowledge Manager with solid foundation of information management principles and techniques. Excellent communication and can convey complex technical information to non-technical stakeholders. Develops methodologies to meet requirements of users. Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
IT Supervisor
Shaden resort( Managed by Accor)
AL ULA, Saudi arabia
01.2018 - Current
- Configured routers, switches and firewalls to deploy and support LAN, WAN and wireless networks.
- Established and supported wireless LAN controllers and access points to provide wireless solutions with streamlined hardware.
- Provided smooth communications by configuring LAN technology, wireless access points and controllers.
- Administered, maintained and supported network systems to provide consistent security, availability and performance.
- Monitored and performed hardware and software upgrades to network servers, including operating systems and applications.
- Employed firewalls to safeguard network security and block unauthorised access.
- Maximised network availability and performance by monitoring, troubleshooting, resolving outages and scheduling upgrades.
- Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
Electrical and networking Supervisor
Ahmad hassan nazwi contracting company
AL ula, Saudi arabia
02.2016 - 12.2017
- Managed contractors and inspected work quality to meet project goals.
- Planned works and sourced materials to deliver on time and within budget.
- Mentored junior engineers and new employees to improve competency and efficiency in operations.
- Diagnosed and tested wiring faults, recording details to maintain traceability.
- Delivered toolbox talks and briefings to reduce accidents and near misses.
- Configured networks according to set specifications.
- Analysed reported technical issues to diagnose, trace and correct issues.
- Documented and updated procedures for network inventory and accounted for expenditures against budget.
IT + maintenance Technician
Al aneeq maintenance services
sharjah, UAE
01.2013 - 04.2015
- Carried out proactive and reactive maintenance for continued smooth running of .
- Maintained continued legal and compliance for consistent best practice.
- Coordinated and executed routine hardware upgrades.
- Resolved service requests within target timeframes.
- Supported IT department in contract management and equipment purchasing.
- Troubleshot various incidents related to hardware, networks and software faults.
Education
SSC - science
Govt High School
PakistanDiploma - Electric
TEVTA
PakistanCertificate - Risk management
institution of occupational health and safety
Pakistan 10.2021 -
Certificate - PBX System
yeastar
saudi arabia 02.2023 - 02.2026
networking basics - network and system administration
cisco networking academy
saudi arabia 04.2023 -
Skills
- Work order management
- IT staff management
- User support
- IT crisis management
- New system integration
- Documentation and reporting
- Budget administration
- Troubleshooting network issues
- VXLAN designs and troubleshooting
- Network configuration
- Switching protocols
- Engineering documentation
- End-user training
- Network installation
- System upgrades
- Performance Analysis
- Program installations
- Hardware knowledge
Languages
English
Advanced
Arabic
Fluent
Urdu
Native
Timeline
networking basics - network and system administration
cisco networking academy
04.2023 -
Certificate - PBX System
yeastar
02.2023 - 02.2026
Certificate - Risk management
institution of occupational health and safety
10.2021 -
IT Supervisor
Shaden resort( Managed by Accor)
01.2018 - Current
Electrical and networking Supervisor
Ahmad hassan nazwi contracting company
02.2016 - 12.2017
IT + maintenance Technician
Al aneeq maintenance services
01.2013 - 04.2015
SSC - science
Govt High School
Diploma - Electric
TEVTA
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