Muhammad Danish Baig

Managed and controlled all project documents to RC standards and requirements.

Maintained up-to-date submittal, drawing, material, and transmittal traceability logs.

Coordinated with contractors, consultants, and RC representatives for timely submissions.

Verified incoming and outgoing documents met RC technical requirements and guidelines.

Prepared transmittal and submission packages for RC approvals with communication logs.

Maintained and organised project documents including drawings, specifications, RFIs, submittals, and contracts.

Controlled document flow between site teams, engineering, consultants, contractors, and clients.

Implemented and managed SharePoint-based electronic document control for accurate tracking.

Assigned document numbers, tracked revisions, and followed required file naming conventions.

Prepared transmittal, submittals, and logs for incoming and outgoing documents.

Conducted regular audits to confirm completeness, accuracy, and record traceability.

Supported inspections and audits by retrieving drawings, approvals, inspection records, and materials.

Maintained confidentiality and security for sensitive contractual and technical documents.

• Ran and maintained various machines such as desktops, printers and sorters.
• Performed continuous checks on data access types and file permissions.
• Generated detailed data reports, enabling improved analysis processes.
• Distributed batch job reports to end-users.
• Worked flexibly on a shift basis.
• Checked logging time and equipment usage regularly.
• Initiated software and hardware back-up and recovery procedures.
• Arranged hardware and software maintenance and repairs.
• Conducted high-volume data entry to deliver on company goals.
• Operated computers and data processing equipment in line with established procedures.

• Designed sales and service strategies to improve revenue and retention.
• Met deadlines by proactively managing individual and team tasks and implementing processes.
• Submitted loan applications to loan underwriter for verification and recommendation.
• Successfully led underperforming branch to grow sales revenue through effective restructuring of functions.
• Developed prospects for new loans with cold calls weekly.
• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Created strategies to develop and expand existing customer sales, which resulted in a 70% increase in annual sales.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Resolved escalated customer issues in timely manner, which boosted retention rates by 90%.

• Met deadlines by proactively managing individual and team tasks and implementing processes.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Received superior customer service satisfaction scores for consecutive quarters.
• Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organization.
• Performed daily maintenance of loan applicant database.
• Uncovered and resolved strategic and tactical issues impacting sales management and business operations.

• Evaluated staff performance, implementing training and development programs to maintain exceptional service levels.
• Trained staff on best practices to achieve optimal productivity.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
• Managed accounting duties such as revenue reporting and forecasting, enabling smooth financial operations.
• Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
• Scheduled and led weekly store meetings to discuss sales, performance and customer service benchmarks.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors a positive impression of the company.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Delivered front of house duties with warm and professional manner.
• Updated Salesforce records to improve data quality.
• Provided clerical support to company employees, including copying, faxing and file management.
• Screened and verified visitor IDs, maintaining security of personnel and office environment.
• Coordinated maintenance services to achieve fully-functional office space.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Managed office inventory to ensure timely ordering and replenishment of low-level stock.