Muhammed Lwanga Kasule
Kampala,Uganda
Summary
Dynamic and passionate barista dedicated to personal growth and embracing new learning opportunities
Overview
10
10
years of professional experience
15
15
years of post-secondary education
Work history
Head Barista
White spread speciality Café
Riyadh, Saudiarabia
03.2023 - Current
- Elevated customer experience through introduction of new specialty drinks.
- Achieved improved operational efficiency by streamlining beverage preparation processes.
- Increased customer satisfaction ratings by tailoring drinks to individual preferences.
- Pioneered innovative latte art designs, enhancing product presentation.
- Ensured adherence to health and safety regulations, fostering secure work environment.
- Developed strong relationships with customers, contributing to loyalty and repeat business.
- Optimised inventory practices, minimising waste and maximising stock management efficiency.
Head Barista
Nesbh LLC foods company
Riyadh, Saudiarabia
01.2021 - 01.2023
- Designed winter menu
- Introduced new types of mojitos on menu
- Calibrated new recipes
- (10%) Specialty coffee shop
Senior Barista
Café javas
Kampala, Uganda
01.2019 - 01.2021
- Drove annual sales growth through strategic improvements in hospitality.
- Mentored and developed waiters and waitresses to elevate service quality.
- Maintained high standards of cleanliness in work areas, enhancing safety protocols.
Junior Barista
Roots coffee bar
Kampala, Uganda
01.2017 - 01.2018
- Oversaw latte art calibration to enhance aesthetic quality of beverages.
- Ensured compliance with health and safety regulations during all food and drink preparation.
- Leveraged extensive knowledge of coffee blends to enhance customer selection experience.
Storekeeper
Zeel packaging
Kampala , Uganda
01.2016 - 01.2017
- Boosted morale among team members through open communication and constructive feedback.
- Sustained clean and orderly storage areas, promoting safe working environment.
- Maintained up-to-date knowledge on store policies for informed customer support.
- Demonstrated product knowledge to enhance customer satisfaction.
- Streamlined incoming deliveries by implementing efficient sorting system.
- Operated Point-of-Sale systems efficiently, ensuring accurate transactions.
- Ensured timely restocking of goods by conducting regular inventory checks.
- Implemented loss prevention measures resulting in reduced shrinkage losses.
Education
Speciality Coffee Certificates - Calibrations and speciality
VQS Speciality School
Kisaasi-Kampala 01.2018 - 04.2019
Barista Skills Certificate - Coffee brewing methodes , ratios and cupping
VQS Speciality School
Kisaasi-Kampala 01.2017 - 04.2018
UACE/Collage Certificate - History , divinity and fine art
Kitante Hill School
Kampala 01.2015 - 04.2016
UCE Certificate - Political science, history , geography and mathema
City View Highschool
Kyebando-Kampala 01.2010 - 04.2014
PLE Certificate - Social studie, English, science and mathematics
Winterland Primary School
Kyebando-Kampala 01.2004 - 04.2010
Skills
- Client-focused service
- Mobility and hospitality expertise
- Espresso machine calibration
- Recipe innovation
- Proficient in food tech apps
- Direct sales strategies
Languages
English: Incredibly good (Spoken), Excellent (Written)
Arabic: Fair (Spoken), Trying (Written)
Swahili: Good (Spoken), Fair (Written)
REFERENCES
- Mubiru, Edrine, Head Barista-Dubai, +256 706184022
- Martin, Rodgers.S, Executive Director- VQS, +256 759452437
- Clarence, Kajjena, Executive Head Barista-café javas, +256 755825940
- Ali, Mohammed D, Supervisor(10%), +966 552695217
Custom Section
- +966 505577315
- +256 700407274
Personal Information
- Title: Professional Barista
- Date of birth: 22/10/95
References
- Mubiru Edirne, Head Barista-Dubai, +256 706184022
- Martin Rodgers.S, Executive Director- VQS, +256 759452437
- Clarence Kajjena, Executive Head Barista-café javas, +256 755825940
- Ali Mohammed D, Supervisor(10%), +966 552695217
Personal data processing
I hereby admit the given information is right to the best of my understanding and I hope to hear from you soon.
Disclaimer
I hereby admit the given information is right to the best of my understanding and I hope to hear from you soon.
Timeline
Head Barista
White spread speciality Café
03.2023 - Current
Head Barista
Nesbh LLC foods company
01.2021 - 01.2023
Senior Barista
Café javas
01.2019 - 01.2021
Speciality Coffee Certificates - Calibrations and speciality
VQS Speciality School
01.2018 - 04.2019
Junior Barista
Roots coffee bar
01.2017 - 01.2018
Barista Skills Certificate - Coffee brewing methodes , ratios and cupping
VQS Speciality School
01.2017 - 04.2018
Storekeeper
Zeel packaging
01.2016 - 01.2017
UACE/Collage Certificate - History , divinity and fine art
Kitante Hill School
01.2015 - 04.2016
UCE Certificate - Political science, history , geography and mathema
City View Highschool
01.2010 - 04.2014
PLE Certificate - Social studie, English, science and mathematics
Winterland Primary School
01.2004 - 04.2010