MUHAMMED SHAFI T K
Riyadh,SA
Summary
21 Years of Experience (Designing-Planning-Implementing-Training -Troubleshooting -Supporting-Administrating)
Talented, versatile, cross-platform experience in systems/network architecture, installation, implementation,
security, and administration in local and remote environments. Able to perform technical and application support
and proven skills in administration, installation, training, troubleshooting, designing , planning and support of
client/server hardware, software, peripherals, and networked systems. Success delivery massaging systems and
multi-platform design of Internet- and client/server/ related applications.
Overview
21
21
years of professional experience
1
1
Certification
Work History
System & Network Supervisor
Alfaisal University
06.2010 - Current
- I was hired as a systems Administrator on 2010
- As such I am responsible for almost all aspects of the IT infrastructure
- I am responsible for all Servers related issues, backup systems, storage systems and network infrastructure; I redesigned, implemented and upgraded full redundant MS Infrastructure for Alfaisal University and total IT systems properly redesigned, I have initiated to move to new Data
- Center,now Alfaisal having best datacenter, Also I am handling day to day Data Center operations
- Design and Implementation of MS Infrastructure: Performing low level design for Active directory, Exchange messaging system and Internet security and acceleration server based on Alfaisal requirements and Microsoft best practice
- The Active Directory
- Design was based on current Alfaisal domain infrastructure which is consist of one root domain the bases of single domain single forest structure with two sites
- The Centralized exchange design s based on exchange 2013 topology
- The Exchange Mailbox servers are installed on cluster servers to provide high availability
- The hub/Client access server was configured to use network load balancing.2 Edge Server also configured for H/A
- The ISA server design was consist of two ISA server configured as manual fail over and location utilization
- Main Site
- Windows 2012R2 Enterprise servers have been installed and configured as Domain Controller
- Two DC installed and configured
- Installed and configured ADS,DNS ,DHCP
- Configured Group policy Objects
- Managing Users and Group permissions
- Configured sites and replication
- Managing Active directory Users, groups, Computer accounts, all other resources
- Installed Right FAX connections
- Installed and configured MS Certificate Authority Server
- Installed and configured Micro soft Exchange 2013 as email system
- Two Mail box cluster implemented(CCR)
- Two hub and client server installed and configured for high availability and load balance
- Two edge servers installed and configured for high availability and load balance
- All inbound and out bound traffic routed to DMZ(Edge Server)
- Only required ports have been opened for outside communication
- McAfee anti spam group shield for Exchange 2007module has been installed and configured
- Transport rules have been created for better security
- Recipient Mail boxes configured as per company requirement
- Antivirus Infrastructure
- McAfee Anti Virus Server(EPO) Installed and configured
- EPO 3.6.1 server installed and configured
- Configured EPO polices and reporting options for all EPO clients
- Deployed McAfee Antivirus client in our servers and desktops
- Upgraded EPO 3.6.1 to EPO 4.0
- McAfee Group Shield 7.0.1 for Exchange 2007 Installed and configured in both exchange edge server
- All inbound messages are scanned at edge Server using McAfee Group Shield 7.0.1
- I instructed the inside firewall to only allow inbound SMTP traffic from edge server
- ISA Infrastructure
- ISA 2006 servers have been installed and configured for Head Office and regional offices
- ISA Firewall polices created as per requirement
- All internet traffic routed through ISA server
- Messenger blocking policy Implemented
- Storage Area Network (SAN) ,Tape library(Backup system) and Blade Server
- Worked with HP and Implemented blade Servers, EVA Storage network and tape library for Main site as well as DR site
- Managing Blade Servers in Both Locations
- Configured HP Data protector as backup system
- Backup frequency has been designed as per requirement
- Taking backups from all servers as per Backup policy
- Ejecting tapes and sending to off site locations as per Disaster recovery policy
- Monitoring Blade Server and EVA Storage network
- Monitoring tape library
- Taking care for adding storage space from SAN to servers
- Monitoring SAN with Operation manager and HP SIM
- HP Management Server Installed and configured
- On board Administrator for HP Blade server management
- Storage Works Command View EVA for Storage Management
- HP Storage Works Essentials SAN Visibility
- RDP- Rapid Deployment pack based on altiris development server for system Imaging
- Data Protector Manager for backup
- Cisco Device manager for MDS Switch
- HP SIM for Monitoring HP Devices
- Helpdesk Server Installed and configured
- Service desk plus software installed and configured for Users IT Help desk system
- Help desk system integrated with Active Directory
- Helpdesk system integrated with Operation Manager system
- Helpdesk Integrated with Application Manager System
- Helpdesk Integrated with Exchange mail system
- Monitoring Servers Installed and configured
- Managing Engine Managing Application Manager Server
- Managing Operation Manager Server
- NetIQ Servers have been installed and configured for monitoring the System log
- Managing NetIQ SM (Security configuration) Server and NetIQ SCM(Security Configuration Manager) Server
- ERP System Installed and given to ERP team for application Installation and configuration
- Managing ERP self service system(Creating users, giving the rights, etc)
- Installed and configured 4 Servers for Omega systems
- Omega Primary server installed and configured
- SQL 2005 installed and configured as mirror for Omega Data base redundancy
- SQL 2005 witness server has been installed and configured
- Managing Omega systems(Creating users, giving the rights, etc)
- Installed and configured WSUS Server
- Configured WSUS server for all Servers and Desktops
- Group policy object created for Windows patch update
- All systems patches having updated from WSUS as per Investment patch management policy
- SMS servers installed and configured with SQL 2005 and given to application support team
- Sign Cap Server Installed and given to application team for configuration
- Installed and configured 3 Servers for Right Fax system
- Installed and configured More than 10 Servers for OMS(Order management system for stockbrokerage)
- Installed and configured More 5 Servers for Portal system with Windows 2003 Cluster Environment
- Saxess Server installed and configured with SQL 2005 for trading environment
- Have knowledge about with Cisco Devices
- Have knowledge about Subneting, Switching and Routing
- Have knowledge about Access list and Network security
- Have knowledge about Cisco Voice System(Call manager)
- Have knowledge about IP phones (Cisco, Avaya)
- Have knowledge about DGVOX server
- Have knowledge about Access door system and CCTV
Senior Systems Engineer
Watan Investment and Securities
02.2008 - 05.2010
- I was hired as a systems Engineer
- As such I am responsible for almost all aspects of the IT infrastructure
- I am responsible for all Servers related issues, backup systems, storage systems in both locations (Main and DR); I redesigned, implemented and upgraded full redundant
- MS Infrastructure for Watan investment
- Also I am handling day to day Data Center operations
- Design and Implementation of MS Infrastructure: Performing low level design for Active directory, Exchange messaging system and Internet security and acceleration server based on Watan Investment needs and Microsoft best practice
- The Active Directory
- Design was based on current Watan domain infrastructure which is consist of one root domain the bases of single domain single forest structure with two sites
- The Centralized exchange design was based on exchange 2007 topology
- The Exchange Mailbox servers are installed on cluster servers to provide high availability
- The hub/Client access server was configured to use network load balancing.2 Edge
- Server also configured for H/A
- The ISA server design was consist of two ISA server configured as manual fail over and location utilization
- Main Site
- Windows 2003 Enterprise servers have been installed and configured as Domain Controller
- Two DC installed and configured
- Installed and configured ADS,DNS ,DHCP
- Configured Group policy Objects
- Managing Users and Group permissions
- Configured sites and replication
- Managing Active directory Users, groups, Computer accounts, all other resources
- Installed Right FAX connections
- Installed and configured MS Certificate Authority Server
- Installed and configured Micro soft Exchange 2007 as email system
- Two Mail box cluster implemented(CCR)
- Two hub and client server installed and configured for high availability and load balance
- Two edge servers installed and configured for high availability and load balance
- All inbound and out bound traffic routed to DMZ(Edge Server)
- Only required ports have been opened for outside communication
- McAfee anti spam group shield for Exchange 2007module has been installed and configured
- Transport rules have been created for better security
- Recipient Mail boxes configured as per company requirement
- Antivirus Infrastructure
- McAfee Anti Virus Server(EPO) Installed and configured
- EPO 3.6.1 server installed and configured
- Configured EPO polices and reporting options for all EPO clients
- Deployed McAfee Antivirus client in our servers and desktops
- Upgraded EPO 3.6.1 to EPO 4.0
- McAfee Group Shield 7.0.1 for Exchange 2007 Installed and configured in both exchange edge server
- All inbound messages are scanned at edge Server using McAfee Group Shield 7.0.1
- I instructed the inside firewall to only allow inbound SMTP traffic from edge server
- ISA Infrastructure
- ISA 2006 servers have been installed and configured for Head Office and regional offices
- ISA Firewall polices created as per Watan Investment requirement
- All internet traffic routed through ISA server
- Messenger blocking policy Implemented
- Storage Area Network (SAN) ,Tape library(Backup system) and Blade Server
- Worked with HP and Implemented blade Servers, EVA Storage network and tape library for Main site as well as DR site
- Managing Blade Servers in Both Locations
- Configured HP Data protector as backup system
- Backup frequency has been designed as per Watan Investment requirement
- Taking backups from all servers as per Watan Backup policy
- Ejecting tapes and sending to off site locations as per Disaster recovery policy
- Monitoring Blade Server and EVA Storage network
- Monitoring tape library
- Taking care for adding storage space from SAN to servers
- Monitoring SAN with Operation manager and HP SIM
- HP Management Server Installed and configured
- On board Administrator for HP Blade server management
- Storage Works Command View EVA for Storage Management
- HP Storage Works Essentials SAN Visibility
- RDP- Rapid Deployment pack based on altiris development server for system Imaging
- Data Protector Manager for backup
- Cisco Device manager for MDS Switch
- HP SIM for Monitoring HP Devices
- Helpdesk Server Installed and configured
- Service desk plus software installed and configured for Users IT Help desk system
- Help desk system integrated with Active Directory
- Helpdesk system integrated with Operation Manager system
- Helpdesk Integrated with Application Manager System
- Helpdesk Integrated with Exchange mail system
- Monitoring Servers Installed and configured
- Managing Engine Managing Application Manager Server
- Managing Operation Manager Server
- NetIQ Servers have been installed and configured for monitoring the System log
- Managing NetIQ SM (Security configuration) Server and NetIQ SCM(Security Configuration Manager) Server
- ERP System Installed and given to ERP team for application Installation and configuration
- Managing ERP self service system(Creating users, giving the rights, etc)
- Installed and configured 4 Servers for Omega systems
- Omega Primary server installed and configured
- SQL 2005 installed and configured as mirror for Omega Data base redundancy
- SQL 2005 witness server has been installed and configured
- Managing Omega systems(Creating users, giving the rights, etc)
- Installed and configured WSUS Server
- Configured WSUS server for all Servers and Desktops
- Group policy object created for Windows patch update
- All systems patches having updated from WSUS as per Watan Investment patch management policy
- SMS servers installed and configured with SQL 2005 and given to application support team
- Sign Cap Server Installed and given to application team for configuration
- Installed and configured 3 Servers for Right Fax system
- Installed and configured More than 10 Servers for OMS(Order management system for stockbrokerage)
- Installed and configured More 5 Servers for Portal system with Windows 2003 Cluster Environment
- Saxess Server installed and configured with SQL 2005 for trading environment
- Have knowledge about with Cisco Devices
- Have knowledge about Subneting, Switching and Routing
- Have knowledge about Access list and Network security
- Have knowledge about Cisco Voice System(Call manager)
- Have knowledge about IP phones (Cisco, Avaya)
- Have knowledge about DGVOX server
- Have knowledge about Access door system and CCTV
- My time at Watan Investment is marked by a willingness and ability to work with a wide variety of technology, people and requests in order to leverage technology to get allow our users to get their job done in the manner they want and feel is most effective
- I have been able to come up with creative solutions, as well as implementing enterprise level solutions
- DR Site
- All most all servers and applications having site redundancy some the systems I have been mentioned below
- Installed and configured Domain Controller for site redundancy
- Installed and configured Exchange mailbox ,hub ,client access server for site redundancy
- Installed and configured Exchange Edge server in DR DMZ zone for site redundancy
- Installed and configured ISA for site redundancy as well as local utilization
- All testing and Development Servers are installed in DR site(ADS, Exchange, OMS ,ERP, SMS, Omega ,etc)
- Documentation
- Documented all low level design, Implementation and DR that covers Active directory, Exchange messaging system, ISA servers and other application systems (ERP, SMS, Omega, OMS and Saxess etc)
- Other Experience
- Migrating Window server 2000 domain controller to windows 2008 domain controller and Exchange 2003 to Exchange 2007
- Move the master roles, Global Catalog, and the Active Directory Database, remove the old domain controller
- Without interruption
- Move the DNS, DHCP services to the New Services
- Deploy Exchange 2007 Migrating Exchange 2003 to Exchange 2007, moving the mail boxes to the new hardware
- Remove old exchangeserver
- Deploy and ISA 2006, Implement Outlook web access using SSL certificate, configure the RPC over HTTPS
- Migrate old Isa 2000 rules, and settings
- Migration Exchange 2003 to Exchange 2007
- Migrated and consolidated exchange mail system to exchange 2007 mail system based on Microsoft recommendation and best practices
- Migration project was followed Microsoft solution framework methodology on which the project was conducted on phases, to insure smooth, clear and consistent deployment and to achieve the project objectives
- Performing exchange 2007 low level design that include high available exchange topology, server sizing, mail routing, client access methods, administration model, exchange features
- Migrating exchange mailboxes and resources from exchange 2003 server to exchange 2007 servers
- Migrating Exchange public/system folders from exchange 2003 to exchange 2007 server
- Deploying Mail security for exchange V 7.1 to act as efficient email antivirus solution on both exchange hub and mailbox servers
- Campus Network Implementation
- High availability and redundancy campus LAN network designed and implemented with 2 HP 8212ZL core switch and 2 HP 8212ZL distribution switch and 30 HP 3500yl edge switch
- DMZ zone designed and implemented
- Blue coat installed in DMZ for internet users
- Server farm designed and implemented with juniper ISG firewall for server farm security
- Fort iGATE firewall configured for internet users
- Juniper SSG router installed as an ISP facing router.
- Coordinated with stakeholders to design and develop high-end software applications.
System Administrator
Accenture Technologies PVT. LTD
12.2005 - 12.2007
- Www.accenture.com, Installing, Configuring and Administering Windows 2000/2003 Servers
- Installing configuring and maintaining ADS, DHCP, DNS and WINS services
- Administrating ACTIVE DIRECTORY, Configuring Group policy Objects, and managing Users and Group permissions and maintaining DOMAIN CONTROLLER
- Configuring and maintaining sites and replication between them
- Installed and configures the Exchange 2003 Server as mailing system
- Maintaining Norton and McAfee antivirus systems to make network free from any types of various virus attack
- Applying Antivirus Patches and Packages, Upgraded Server and all clients of Symantec Anti Virus 9.0 to SAV 10.0 in a live
- Environment
- Taking care of WSUS server
- Installing, Configuring and monitoring DNS server and Clients
- Installing, Configuring DHCP, WINS Server and Internet Connection Sharing
- Installing, Configuring RIS Server
- Planned, upgraded and administered the network from Window 2000 server to Window 2003 Server
- Every aspect of this network, configuring group and system policies was of my own undertaking
- Managing disks, Disk Quota Management, DFS and assigning NTFS permissions
- Installing of all windows client operating systems (2000 professional, windows XP, Vista)
- Installing and Configuring Terminal Service Server and Terminal Service Clients
- Installing, Configuring and Managing IIS servers with windows 2000
- Coordinated closely with users, operations team and vendor for timely closure of calls (Remedy/Sunrise/SRM) by following the Incident and Data Management process, and meet customer expectations by ensuring timely delivery of services as per Service Level Agreement
- Installing, Configuring & troubleshooting VPN Client (Nortel VPN, Cisco VPN, AT&T and Siva VPN)
- Managing & Maintaining Ms Outlook & Lotus Notes
- Virus control and prevention
- Internet and Proxy Support
- Installed & configures the ISA Proxy server to provide internet access and as a firewall on the LAN
- Performance monitoring and implementations of RAID's on servers for redundancy
- Installing, Configuring and Managing Desktop firewall(e.g
- Black ice,)
- Installing, Configuring software’s like Oracle, SQL, QTP, Infomatica, Eclipse, Citrix, Business Object, VSS, Remedy and RSA
- Soft token for VPN connectivity
- Coordinating with various vendors (like DELL, HP) for products and services
- Monitoring the event log, server utilization for the production servers
- Involved in BS7799 and BS15000 documentation
- Documented the installation, troubleshooting and recovery process of the servers and various tools.
Systems Analyst
Taurus Hard Soft Solutions Ltd
09.2003 - 12.2005
- Installation of windows 2000 professional, windows XP, Server, Advanced Server
- System Administration and Management of 2003, ADS
- Functions involve creation and maintenance of user accounts and Security policies, creating appropriate directory structures, granting user rights
- Installing, Configuring and monitoring DNS,DHCP and WINS
- Maintenance for LAN/WAN
- Installing and Configuring Terminal Service Server and Terminal Service Clients
- Configuring device in Windows 2000 like Printers, Scanners, Modems, Display Adapters and Network Adapters and so on
- Creating Backup jobs and taking proper backups at right time.
Education
GED -
MSc Computing (Artificial Intelligence)
T Euclea Business School03.2026
Diploma in computer Hardware and Networking -
Jetking Info Train Ltd
Kerala,India03.2004
Diploma in Computer Engineering -
Technical Board of Education Kerala
Kerala,India03.2003
Computer Hardware and Basic Networking -
Sopanam Computer Education
Kerala,India03.2000
Skills
- Active Directory
- DNS
- DHCP
- DFS
- Disk Quota Management
- NTFS permissions
- Exchange Server 2010
- Exchange Server 2007
- Exchange Server 2003
- Symantec antivirus
- McAfee antivirus
- ISA 2006
- ISA 2004
- WSUS
- RIS
- Right Fax system
- HP Blade server
- SAN
- Tape library
- HP SIM
- Rapid Deployment pack
- SCM
- Net flow analyzer
- Application manager
- PRTG
- Helpdesk Software
- Remedy
- Sunrise
- Service desk plus
- OMS trading software
- ERP
- Omega Software
- Backup and restoration process
- Desktop firewalls
- Voice systems
- VPN connectivity
- OSI model
- TCP/IP
- VLAN
- IP configuration
- IP subnetting
- Switching
- Routing
- Access list
- Network security
- TCP/IP protocols
- Internet Technologies
- Intranet Technologies
- Telecommunication Concepts
- MS-DOS
- Linux
- Cisco IOS
- HP EVA
- DL 580
- DL 380
- DL 370
- DL 360
- DL 320
- Dell Servers
- Cisco 3750
- Cisco 6509 VE switches
- Cisco 3800
- Cisco 2800 routers
- ASA 5520
- ASA 5550
- HP 8218
- HP 3500 Switches
- Juniper SSG
- ISG 2000
- Fortinet security product
- HP 8212ZL switch
- HP 3500YL Switch
- Troubleshooting
- Maintaining PCs
- Repairing PCs
- Database Management
- Oracle 10g
- SQL 2005
- Microsoft Access
- C
- C
- HTML
- Adobe Photoshop 70
- MS Office 2007
- MS Office 2003
- MS Office 2000
- Open Office
- Blue coat
- Cisco Iron port
- IIS
- Apache server
- FTP servers
- Lotus Notes
- RAID
- Informatica
- Eclipse
- RSA soft token
Certification
- MCTS - Microsoft Certified Technology Specialist - Windows 2008
- MCSE - Microsoft Certified Systems Engineer - Windows 2003
- MCSA - Microsoft Certified System Administrator Messaging - Windows 2003
- MCSA - Microsoft Certified Systems Administrator - Windows 2003
- MCP - Microsoft Certified Professional - Windows 2003, 2000
- CCNA - Cisco Certified Network Associate
Languages
English
Arabic
Hindi
Malayalam
Training
- Attended IDC IT security roadshow in sessions hotel Kingdom tower Riyadh
- Attended training for ASA, VPN, Cisco MARS, net manager from Sigma IT solutions, Riyadh
- Attended training for Blade servers, switches, Tape library, Storage from HP, Riyadh
- Attended training for HP SIM and RDP software from HP, Riyadh
- Attended training for Omega financial software from Omega, Riyadh
- Attended training in Windows 2003 server from Accenture Services
- Attended training in Basics of Networking, Accenture Services
- Attended training in Basic security concept, Accenture Services
- Planning and prioritization Training from Accenture services
- Team building training from Accenture services, Bangalore India
- Microsoft Exchange 2010: Designing
- Microsoft Exchange 2007: Designing
Personal Information
- Date of Birth: 03/20/81
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Muslim
Timeline
System & Network Supervisor
Alfaisal University
06.2010 - Current
Senior Systems Engineer
Watan Investment and Securities
02.2008 - 05.2010
System Administrator
Accenture Technologies PVT. LTD
12.2005 - 12.2007
Systems Analyst
Taurus Hard Soft Solutions Ltd
09.2003 - 12.2005
GED -
MSc Computing (Artificial Intelligence)
Diploma in computer Hardware and Networking -
Jetking Info Train Ltd
Diploma in Computer Engineering -
Technical Board of Education Kerala
Computer Hardware and Basic Networking -
Sopanam Computer Education
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