MUJAHID ALABDULLAH
Riyadh,Saudi Arabia
Summary
PMP®-certified project manager with extensive experience in leading strategic initiatives and implementing enterprise systems for large organizations. Proven ability to manage full project lifecycles, ensuring stakeholder coordination and regulatory compliance. Focused on delivering projects that align with institutional objectives and national performance frameworks. Expertise in driving operational transformation and fostering digital innovation.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work history
Head of Operation Section
King Fahad Medical City
2025.10 - 2026.02
- Supported daily operations of facility by supervising staff and ensuring patient flow compliance and service quality.
- Assisted in managing electronic health records, booking systems, and digital health platforms such as telehealth.
- Trained and scheduled clinical and administrative staff, promoting a culture of high performance.
- Facilitated patient relations and enhanced satisfaction by monitoring wait times and service quality.
- Contributed to the development of project plans for effective execution and delivery.
Specialist In the Clinics Management Department
King Fahad Medical City
2023.01 - 2025.10
- Improved operations through consistent hard work and dedication.
- Participated in continuous improvement by generating suggestions and engaging in problem-solving activities to support teamwork
- Managed project progress and adapted work as required
- Delivered completed projects on time by prioritizing multiple tasks
Administrator At Clinical Performance
King Fahad Medical City
2018.02 - 2022.02
- Led the team on a productivity project
- Through Power BI, developed new dashboards to reflect medical practitioners' efforts
- Led the data collectors' team in KFMC for the MOH recovery plan
- Improved and implemented new KPI as captured more data, and a new system emerged
Education
Bachelor of Science - Health Care Management
California State University San Bernardino
California, USASkills
- Microsoft Office (advanced) and Power BI (advanced)
- SPSS (advanced)
- Verbal and written communication
- Problem solving
- Strategic thinking
- Operations and planning expertise
- Project management knowledge
- Self-management
- Self-motivation
- Initiative taking
- Ability to work under pressure
Certification
- Project Management Professional (PMP), 2024
- Leadership Essentials, 2023
- Team member in Reduce Patient Journey in OPD, 2022
- Performance Management with OKRs (PMOKRs), 2025
- Emotional Intelligence, 2024
Languages
Arabic (Native)
English (Advanced)
Accomplishments
• Command & Control Center for COVID-19: Led operational coordination during crisis response
period, admission workflows, supervising teams, and coordinating
transportation logistics during curfew restrictions.
• EPIC Enterprise System Implementation Project: Contributed to large-scale ERP roll-out,
delivered structured training programs, supported change management, and facilitated
successful go-live adoption.
• patients Journey Optimization Program: Redesigned service workflows to improve efficiency
and enhance overall service delivery experience.
• Digital Service Expansion Initiative: Expanded virtual service utilization to strengthen digital
transformation capabilities.
• No-Show Reduction Strategy: Implemented process redesign and performance monitoring
mechanisms to improve attendance compliance.
• Resource & Room Optimization Project: Improved resource allocation and operational
efficiency through workflow restructuring.
Timeline
Head of Operation Section
King Fahad Medical City
2025.10 - 2026.02
Specialist In the Clinics Management Department
King Fahad Medical City
2023.01 - 2025.10
Administrator At Clinical Performance
King Fahad Medical City
2018.02 - 2022.02
Bachelor of Science - Health Care Management
California State University San Bernardino