MURHAF AL SAAD
RIYDAH,SAUDI ARABIA
Summary
Experienced hospitality professional with expertise in food safety procedures and front-of-house coordination. Demonstrated ability to enhance customer satisfaction through effective upselling techniques. Committed to maintaining high standards of service and seeking opportunities to further develop skills in the hospitality industry.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
Captain waiter
PAWS CAFE
Riyadh, Riyadh Region
08.2024 - Current
- Enhanced customer satisfaction by providing exceptional table service.
- Coordinated staff rota for smooth shift transitions.
- Fostered a friendly dining environment with excellent communication skills.
- Maintained high hygiene standards to ensure a clean and safe dining experience.
- Managed reservations for seamless guest arrival and seating.
- Trained new waiting staff for improved performance and quality of service.
CASHIR
PAWS CAFE
Riyadh, Riyadh Region
10.2023 - 08.2024
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Maintained clean and organised workspace to ensure efficient service.
- Processed payments swiftly for improved customer experience.
- Identified counterfeit notes whilst handling cash, ensuring financial security.
- Balanced till at end of day, maintaining accurate records.
Education
High School Diploma -
RIYADH SCHOOL
Riyadh, Riyadh Region 01.2021 - 07.2023
Skills
- Hospitality expertise
- Food safety procedures
- Front-of-house coordination
- Upselling techniques
Timeline
Captain waiter
PAWS CAFE
08.2024 - Current
CASHIR
PAWS CAFE
10.2023 - 08.2024
High School Diploma -
RIYADH SCHOOL
01.2021 - 07.2023
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