MUSAAB ABDELSALAM

• modernisation, quotation preparation, customer follow-up, collections, and sales development. Currently working in the elevator industry, handling maintenance customers, converting technical reports into spare-parts quotations, following up with customers, securing approvals, coordinating with supervisors, and supporting maintenance operations for more than 3,000 customers. Strong communication, negotiation, customer relationship management, and reporting skills.

Communicated with customers to explain quotations, negotiated terms, and followed up to secure approvals and close sales.

Convert daily maintenance reports into spare-parts quotations for maintenance and external customers.

Send approved quotations and work approvals to supervisors to initiate spare-parts installation and related work.

Follow up on customer payments and support the collection process.

Maintain regular communication with customers to identify their maintenance and spare-parts requirements.

Prepare monthly maintenance reports for technicians covering more than 3,000 customers.

Coordinated between customers, technicians, supervisors, and internal departments to ensure efficient execution of approved work.

Supported marketing initiatives and business development efforts to attract new maintenance customers.

Oversaw management of company cash and asset custody and handled spare-parts purchases as necessary.

Supported efforts to generate new business opportunities for elevator installation projects.