Musaed Alshahrani
Riyadh
Summary
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Sales Supervisor
Family Business
10.2020 - 9 2021
- Led and supervised a team of retail sales associates, ensuring high levels of customer service and operational efficiency
- Implemented sales strategies that increased revenue by 15%, contributing to the growth of the small business
- Trained and mentored new employees, enhancing their sales skills and product knowledge.
Sales Consultant
Zain KSA
08.2018 - 08.2020
- Served as a Sales Consultant at Zain KSA, providing exceptional customer service and sales expertise at telecom branches
- Engaged with customers to understand their needs and recommend suitable telecom products and services
- Achieved sales targets consistently, contributing to the overall success and profitability of the branch.
Sales Representative
Mobily
09.2017 - 07.2018
- Provided exceptional customer service and sales support at Mobily Telecom branches, enhancing customer satisfaction and loyalty
- Effectively communicated product features and benefits, resulting in increased sales and customer retention
- Collaborated with team members to achieve branch sales targets and improve overall performance.
Customer Service Representative
Zain KSA
01.2017 - 07.2017
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Improved resolution time with effective problem-solving for customer complaints.
Education
Bachelor's Degree - Business Administration and Management, General
Saudi Electronic University
08.2022 - 06.2025
Associate's Degree - Professional Sales
King AbdulAziz University
09.2021 - 06.2022
Skills
Time Management
Soft Skills
Interpersonal Skills
Problem Solving
Negotiation
Certification
Administrative Leadership
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Bachelor's Degree - Business Administration and Management, General
Saudi Electronic University
08.2022 - 06.2025
Associate's Degree - Professional Sales
King AbdulAziz University
09.2021 - 06.2022
Sales Supervisor
Family Business
10.2020 - 9 2021
Sales Consultant
Zain KSA
08.2018 - 08.2020
Sales Representative
Mobily
09.2017 - 07.2018
Customer Service Representative
Zain KSA
01.2017 - 07.2017
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