Summary
Overview
Work History
Education
Skills
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Certification
Timeline
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Nawaf Fahad Alotaibi

Nawaf Fahad Alotaibi

Riyadh,Saudi Arabia

Summary

Experienced IT leader with over 15 years of expertise in digital transformation, IT governance, and project management within the Government and Private sectors.

Proven ability to align technology initiatives with strategic goals, drive enterprise-wide innovation, and lead high-impact digital programs.

Currently serving as a Director of Digital Transformation and Governance, with a focus on enhancing service delivery and operational efficiency.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Digital Transformation and Governance Director

Center for National Health Insurance (CNHI)
Riyadh, Riyadh Region
04.2024 - Current

Strategic leader overseeing the planning, execution, and governance of digital transformation initiatives across the organization.

Responsible for aligning IT and digital strategies with business objectives, ensuring effective governance, and driving innovation to enhance operational efficiency and citizen-centric services.
Key responsibilities include:

  • Leading digital transformation programs that modernize systems, optimize business processes, and improve service delivery.
  • Establishing governance frameworks, IT policies, and compliance standards to ensure alignment with national strategies and regulations.
  • Managing enterprise architecture and performance measurement frameworks.
  • Providing executive leadership on emerging technologies, change management, and stakeholder engagement.

Business Relationship & IT PMO Manager

Center for National Health Insurance (CNHI)
Riyadh, Riyadh Region
10.2021 - 04.2024
  • Facilitated effective decision-making throughout organisation using clear communication channels.
  • Developed standardised project management templates to enhance consistency.
  • Oversaw financial planning activities to ensure budget adherence across all projects.
  • Monitored compliance with corporate policies and procedures during all stages of project execution.


Product Manager

National Housing Company
Riyadh
04.2019 - 10.2021
  • Aligned data monetization initiatives with organizational strategy to maximize financial value from data assets on the Sakani platform.
  • Led cross-functional teams in delivering high-impact data projects from both technical and business perspectives.
  • Monitored project cost, schedule, and performance KPIs, implementing corrective actions when needed.
  • Developed business and operational models to support data-driven decision-making.
  • Use the big data that we have to drive process improvements and create financial returns and maximize the financial value of an organization's data assets.
  • Collaborated with sales and marketing teams, improved product positioning in the market.
  • Increased brand visibility with implementation of innovative marketing campaigns.
  • Developed new product strategies by researching market trends and analysing customer feedback.

IT Project Manager

National Housing Company
Riyadh
10.2017 - 04.2019
  • Managed projects including IBM FileNet, ITSM (ServiceNow), and Correspondence System (Murasalat).
  • Oversaw the implementation of enterprise IT platforms to streamline business operations.
  • Coordinated system testing activities, ensured all functionalities performed as expected before launch.
  • Developed detailed project plans to ensure timely completion of tasks.
  • Conducted post-project reviews with lessons learned incorporated into future strategies for continuous improvement.
  • Recommended technical solutions to enhance operational efficiency and effectiveness.

Application Department Manager

Ministry of Municipalities and Housing
Riyadh
10.2015 - 10.2017
  • Led internal systems automation and ERP solution management.
  • Acted as Technical Project Representative for King Salman Program (Mawarid).

Senior Business Analyst

Ministry of Municipalities and Housing
Riyadh
01.2012 - 01.2015
  • Assessed competitor strategies for improved market positioning.
  • Designed new business model, resulting in streamlined operations.
  • Streamlined business processes for increased efficiency.
  • Evaluated business requirements to formulate effective strategies.
  • Aligned departmental objectives with corporate goals for unified direction and focus.
  • Identified areas of improvement through detailed data analysis.
  • Performed gap analysis, identifying areas of underperformance and inefficiency.

Business Analyst

General Housing Authority
Riyadh
01.2009 - 01.2012

Education

Bachelor - Computer and information sciences

King Saud University
01.2005 - 01.2009

Diploma - Project Management

International Business Management Institute (IBMI)

Skills

  • IT strategy development
  • Corporate governance understanding
  • Decision Making
  • Project Management
  • Business Development
  • IT Service Management
  • Employee management
  • Project budgeting
  • Contract management

Certification

  • Certified Project Management Professional (PMP)
  • Certified ITIL® Foundation Certificate in IT Service Management
  • ServiceNow Fundamentals
  • Certified OKR Professional
  • Key Performance Indicator Associate (KPI A)

Timeline

Digital Transformation and Governance Director

Center for National Health Insurance (CNHI)
04.2024 - Current

Business Relationship & IT PMO Manager

Center for National Health Insurance (CNHI)
10.2021 - 04.2024

Product Manager

National Housing Company
04.2019 - 10.2021

IT Project Manager

National Housing Company
10.2017 - 04.2019

Application Department Manager

Ministry of Municipalities and Housing
10.2015 - 10.2017

Senior Business Analyst

Ministry of Municipalities and Housing
01.2012 - 01.2015

Business Analyst

General Housing Authority
01.2009 - 01.2012

Bachelor - Computer and information sciences

King Saud University
01.2005 - 01.2009

Diploma - Project Management

International Business Management Institute (IBMI)
Nawaf Fahad Alotaibi