Niveen Yahiya Zakary El Attar

• CEO Office Manager will play vital role in establishment and operational launch of new food and beverage company specializing in catering and restaurant services. This position requires dynamic individual with strong background in hospitality management, business operations, and pre-opening experience to ensure successful launch and long-term sustainability of company
  keys Responsibilities:
  Strategic Planning:
  Pre-Opening Operations:
  Staffing and Training:
  Menu Development:
  Business Operations:
  Marketing and Branding:
  Financial Oversight:
  Customer Experience Management:
  Networking and Partnerships:
• Chaired board meetings for effective decision-making process.
• Established new partnerships for increased market penetration.
• Put in place clear controls for financial administration and business management.
• Strategised long-term goals and objectives with steady focus on mission accomplishment.
• Increased brand recognition with innovative marketing campaigns.
• Led strategic planning initiatives to secure company's future growth.
• Executed mergers and acquisitions for business expansion.
• Coordinated team meetings for effective communication and project alignment.
• Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
• Processed invoices and purchase orders with high attention to detail.
• Worked to facilitate positive, productive working environments through reliable administrative support.
• Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
• Coordinated facility maintenance, providing safe and comfortable work environment.

Company Overview: Riyadh, Sandia Arabia

• Riyadh, Sandia Arabia
• Catering Manager – Sales and Operations is responsible for overseeing all aspects of catering services, from sales and client relations to toperationalexecution of events. This position requires results-oriented individual with strong background in hospitality, excellent communication skills, and ability to manage multiple events simultaneously. successful candidate will ensure high-quality catering service that meets and exceeds client expectations.
  Key Responsibilities:
  
  Sales and Business Development:
  Client Consultation:
  Event Planning and Coordination:
  Operational Management:
  Team Leadership:
  Financial Oversight:
  Customer Experience Management:
  Marketing and Promotion:
• Negotiated contracts with suppliers, securing favourable terms and conditions.
• Upheld hygiene and safety regulations through regular checks and audits.
• Developed seasonal menus for diverse events, leading to positive feedback.
• Managed all aspects of kitchen operations, ensuring smooth workflow.
• Planned diverse catering services for corporate functions, resulting in repeat business deals.
• Devised marketing strategies that increased brand visibility in market segment.
• Handled event logistics from concept to completion, delivering seamless experiences for clients.
• Handled day-to-day scheduling, ordering food and planning events to support catering logistics.

• Company Overview: Saudi Arabia
• Coordinate and manage all activities pertaining to food service operations
• Operation / Palace Manager will direct palace maintenance/technical staff
• Supervise culinary operation team to provide variety of food items to attract customers
• Saudi Arabia
• Boosted department efficiency by streamlining operational processes.
• Piloted change management initiatives successfully improving organisational adaptability.

• Company Overview: Saudi Arabia
• Interviewed and recruited Restaurant crew and trained them
• Assigned duties to crew as well as duty schedule and regular grooming check
• Looked over financial statements, Sales reports and Profit and loss reports
• Saudi Arabia
• Conducted regular employee training to enhance skillsets.
• Improved team productivity by implementing new management strategies.
• Resolved underlying issues swiftly, mitigated potential risks effectively.
• Prioritised staff welfare for improved morale and commitment.
• Coordinated marketing campaigns to boost brand visibility.
• Streamlined operational efficiency for enhanced customer satisfaction.
• Liaised with other department heads to coordinate inter-departmental tasks smoothly.

• Manage and maintain relationships with repeated clients
• Recruit, hire, and train staff in accordance with company's policy and guidelines
• Managing Banquet Operations
• Applies knowledge of all related to events
• Apply all standards, policies, and procedures, specialist in ladies wedding events
• Negotiate contracts on behalf of company
• Work alongside event planners to coordinate appropriate catering

• Assist with logistics of events
• Supervise banquet operations in absence of Banquet Manager
• Maintain date base of clients
• Assist Banquet Manager in setting departmental strategies and goals to achieve operational targets

• Coordinated with external suppliers such as florists or technicians to support event needs when required.
• Managed all aspects of event setup and breakdown, leading to timely and successful banquets.
• Reviewed event bills for accuracy before sending them out to clients.
• Handled last-minute changes or requests from clients gracefully ensuring client satisfaction.
• Facilitated seamless communication between kitchen staff and servers for efficient food service during banquets.

• Organize and execute banquet events to ensure customer satisfaction
• Meet and greet guests in friendly and warm manner
• Coordinates with event host on all aspects of banquet function

• Company Overview: pre opening team
• responsibilities of Banquet Server are generally to provide exceptional customer service throughout entire event process to ensure standard of customer satisfaction
• Pre opening team

• Company Overview: San Stefan Mall

involves overseeing day-to-day operations food joint

• Aside from handling operations, food m also performs marketing tasks, accounting-related duties, customer service supervision and even tasks food crew, if necessary.
• San Stefan Mall

• Company Overview: Al Ain, U.A.E
• Al Ain, U.A.E

Company Overview: U.A.E

• Assisted in recruitment process to build workforce. And pre-opening

• Company Overview: Dandy Mall
• Implemented new menus, improved dining experience.
• Coordinated events and parties to increase restaurant revenue.

• Company Overview: City Mall

• Assisted elderly or disabled guests from entrance to their seats, showing empathy and care.
• Liaised with event coordinators during special events for seamless execution of duties.
• Ensured availability of menus by regularly checking inventory and placing orders when necessary.
• Escorted guests to their tables, providing detailed menu information when needed.