Noura Abdulmohsen Almutlaq
Dammam,Saudi Arabai
Summary
I’m a statistics student passionate about marketing and customer experience. My goal is to use data to understand people better, solve real-world problems, and create strategies that improve customer satisfaction and drive business success.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Coop
STC
Dammam, Eastern Province
06.2024 - 08.2025
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Improved customer satisfaction with proactive problem-solving approach.
Customer service
Shobbak Company
Khobar, Eastern Province
04.2022 - 04.2023
- Managed client accounts, maintaining excellent customer service levels.
- Handled incoming calls professionally, improving customer service experience.
- Delivered exceptional customer service for enhanced shopping experience.
- Developed strategies to improve customer service standards.
- Trained staff to provide excellent customer service consistently.
Coaching assistant
Mawhiba
Dammam, Eastern Province
07.2018 - 08.2018
Robot section
Education
Bachelor of Mathematics Science - Statistics
IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY
Dammam, Eastern Province 08.2020 - 05.2025
Skills
- Leadership
- Communication skills
- Problem-solving
- Public speaking
- Social media marketing
Languages
English
Advanced
Arabic
Fluent
Certification
- Toast Master Certificate.
- Administrative work in Steam program.
- Student Leader at (PMU) bridging program.
Timeline
Coop
STC
06.2024 - 08.2025
Customer service
Shobbak Company
04.2022 - 04.2023
Bachelor of Mathematics Science - Statistics
IMAM ABDULRAHMAN BIN FAISAL UNIVERSITY
08.2020 - 05.2025
Coaching assistant
Mawhiba
07.2018 - 08.2018
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