Omar Alghamdi
Jeddah,Saudi Arabia
Summary
Results-driven professional with expertise in effective communication, leadership and team development, and staff motivation strategies. Skilled in risk assessment and management, customer orientation, and delegation, ensuring operational efficiency and team success. Committed to fostering collaborative environments while driving organisational goals through strategic decision-making and innovative problem-solving.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Service manager-Jeddah Hub
Vanderlande Industries
Jeddah , Saudia Arabia
03.2025 - Current
- Managing workforce of 120 employees across Operations, Maintenance, IT and Security systems.
- Managing 3 subcontractor companies for security systems scope.
- Managing labours and technicians' contractors with more than 250 employees.
- Working with regional teams to benchmark the best practices globally.
- Introducing and leading the concept of Continuous Improvements to maximize the performance on site
- Changing the mentality on site to be more of a data and process driven
- Changing the relation with the client to be a success partner approach
- Implemented cost-saving measures which resulted in significant budget savings without compromising service quality or efficiency.
- Great stakeholders' management and high customer's satisfaction.
- Developing internal KPIs, SOPs and CSOPs.
- Creating a skills matrix plan to guid the site team for Personal Development Plan and a success path
- Creating a harmonic team environment to increase manpower redundancy and resiliency.
- Developed an efficient workflow and utilization plan to maximize team's potential.
Baggage Operations Manager
Jeddah Airports Company
Jeddah
08.2023 - 03.2025
- Setting operational objectives for the departments
- Driving the performance of the on shifts teams
- Managing the KPI for the department
- Creating SOPs and aligning with all relevant stakeholders
- Representing the department operationally with the senior management
- Creating mitigation and readiness plans for the seasons
- Collaborating with airline and ground handlers' representatives to streamline baggage handling procedures, enhancing customer satisfaction.
- Plan all the outages impacting the baggage handling system
Baggage Operations Duty Manager
Jeddah Airports Company
Jeddah, Saudia Arabia
03.2023 - 08.2023
- Working well in a team setting, providing support and guidance.
- Working on the ground handlers performance to avoid any delay of passenger's baggage
- Performing enhancement on the existing baggage Handling System to increase the capacity
- Finishing all the pending projects from the Project team
BHS Maintenance and Operations Engineer
Jeddah Airports Company
Jeddah, Saudia Arabia
02.2022 - 03.2023
- Writing the contract for the vendor
- Supervision of the contractor for Maintenance, Operation and Information Technology of the system
- Engaging with all stakeholders in the Airport to facilitate the Maintenance activities in Terminal (1), North Terminal and Deportees Terminal
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Identified issues, analyzed information and provided solutions to problems.
Electromechanical BHS Maintenance Engineer
General Authority Of Civil Aviation ( King Abdulaziz International Airport)
Jeddah, Saudia Arabia
03.2019 - 02.2022
- Performed maintenance procedures and supervise on existing electrical, mechanical and electronics products and systems.
- Work with planning team to plan Preventive and Proactive Maintenance Activities
- Collaboration with Operations Department to schedule the maintenance activities
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Participate in all the projects tests on the system
- Mentored junior engineers and new hires in job-specific tasks and application of electrical and mechanical processes.
Education
Bachelor of Engineering - Mechanical Engineering
King Abdulaziz University
JeddahSkills
- Effective communication
- Leadership and team development
- Staff motivation strategies
- Risk assessment and management
- Customer orientation
- Delegation skills
Languages
Arabic
Native language
English
Fluent
Arabic
Native
Certification
-Imtyaz internal program with JEDCO for future leaders
- ILM leadership program
- ACI certified in advance airport operations
Timeline
Service manager-Jeddah Hub
Vanderlande Industries
03.2025 - Current
Baggage Operations Manager
Jeddah Airports Company
08.2023 - 03.2025
Baggage Operations Duty Manager
Jeddah Airports Company
03.2023 - 08.2023
BHS Maintenance and Operations Engineer
Jeddah Airports Company
02.2022 - 03.2023
Electromechanical BHS Maintenance Engineer
General Authority Of Civil Aviation ( King Abdulaziz International Airport)
03.2019 - 02.2022
Bachelor of Engineering - Mechanical Engineering
King Abdulaziz University