Omar Maroof
Air Freight Operations Manager
Riyadh
Summary
To obtain the position of Air Freight Operations Manager in a leading logistics or freight forwarding company, where I can apply over 10 years of experience in logistics operations, port and airport handling, customs clearance, and operational leasing.
- 10+ years in air, sea, and land freight operations. - Expertise in port and airport logistics, customs systems (NAVIS, FASAH, Bayan). - Proven leadership and cost optimization skills. - Strong negotiation and communication abilities.
Support professional with proven track record in team collaboration and achieving results. Skilled in conflict resolution, customer service, and process improvement.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
13
13
years of professional experience
4
4
Certifications
2
2
Languages
Work History
Logistics Support Manager
Kala Althahabiya Co.
02.2020 - Current
- Oversee air, sea, and road shipments.
- Coordinate with airlines, freight forwarders, customs, and ports.
- Manage documentation and clearance via FASAH, Bayan, SABER.
- Lead team of 25+ across operations.
- Managed specialist team to provide technical assistance and customer service.
- Coached employees through day-to-day work and complex problems.
Sales Representative
Mawared Trading Co.
01.2013 - 01.2020
- Managed key accounts in operational leasing sector.
- Supported logistics and client delivery processes.
Education
Higher Education Degree -
High School Diploma -
Hotel Mangment
Syria 04.2001 -
Skills
Air Freight Management
Certification
Sales Excellence Certificate – Estée Lauder
References
Available upon request
Interests
Global supply chain trends, Aviation and logistics tech, Port and customs systems
Accomplishments
- Reduced customs clearance time by 35%.
- Improved delivery satisfaction to 96%.
- Led digital transformation in logistics operations.
Software
Oodo
Timeline
Logistics Support Manager
Kala Althahabiya Co.
02.2020 - Current
Sales Representative
Mawared Trading Co.
01.2013 - 01.2020
High School Diploma -
Hotel Mangment
04.2001 -
Higher Education Degree -
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