Traveling
Qassem Makky
Senior Food Safety Consultant
Jeddah,Western Region
Summary
With over 18 years of successful experience in Quality and Food Safety. Recognized that consistency and commitment were the keys to a successful career path. Failed and struggled on many occasions, but knowing that I'm still on the road and the journey continued.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
10
10
Certificates
2
2
Languages
Work History
Diversey Consulting Lead KSA
Diversey Saudi Arabia LTD
Jeddah, Saudi Arabia
01.2013 - Current
- Quality & Food Safety
- Carry out all Food Safety training qualifications e.g (Food Safety – HACCP- ISO 22000 FSMS- Food Defense – Food Fraud) From basics levels up to advance levels
- Consultancy in different standards, HACCP ,ISO 22000, 9001/2015 QMS.
- Monthly food safety Auditing to customers
- Prepared variety of different written communications, reports and documents.
- Delivered services to customer locations within specific timeframes.
- Resolved problems, improved operations and provided exceptional service.
- Led projects and analyzed data to identify opportunities for improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Business Development:
- New product and services development and services portfolio enrichment
- Strategic technical resource planning, resource, development, optimization and efficient utilization
- Marketing, business development and business management
- Assurance of business unit cost affectivity, profitability and revenue assurance
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Food Safety & OH&S Trainer
Arkkan Training center
Dammam, Saudi Arabia
05.2010 - 01.2013
- Roles and Responsibilities:
- It’s initially to conduct training on daily basis in Food Hygiene, Occupational Health and Safety, Hygiene in Barbershops and Hygiene in Laundries with total training hours 2600 hrs.
- Apart from training services, also conducted several official inspections on behalf of Municipality of Dammam for all food services establishments in Dammam, Khobar cities to ensure that comply with Saudi food safety regulations
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked flexible hours across night, weekend and holiday shifts.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
Quality Assurance Supervisor
Upper Egypt Company for food industry (Pharaohs)
Cairo, Egypt
02.2005 - 05.2010
- Development, establishment, implementation and maintenance of Quality
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Monitored testing processes, test development and user acceptance testing.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Prepared and interpreted quality monitoring reports, complete with comprehensive analysis of testing and results, for development team.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Customer requirement identification and compliance assurance
- Ensure compliance to all the applicable national and international product safety& quality laws, regulations
- Work in one of company plant ” dried onion plant” As Food Safety Team Leader
- Successfully achieved ISO 9001/2008 and ISO 22000/2005 certification for company.
Education
Bachelor of Science - Quality Control Of Food An Dairy Products
Ain Shams University
Egypt 09.2006 - 06.2007
Bachelor of Science - Agricultural Sciences-Agriculture Economy
Ain Shams University
Egypt 09.2000 - 06.2004
Skills
HACCP experience
IMAP Auditing program
CMX auditing program
Salesforce
SAP
Flexible and Adaptable
Food safety standards knowledge
Communication skills
TOT
Accomplishments
- Training
- Registered to provide HABC,UK approved training programs leading HABC qualifications: Tutor No18693, Food Safety (RQF) and HACCP qualification
- Registered to provide CIEH approved training programs leading to CIEH qualifications: Tutor No. 033038
- Total training hours approximately: 3600 hrs.
- Auditing
- More than 160 Official audits/Visits with Eastern Province Municipality Officers to Most of Restaurants and Retailers in Dammam
- Performing the food safety audits against International standards like ISO 22000 FSMS, HACCP and client own standard as 2nd party audit.
- Hyatt hotels KSA
- Ikea restaurant
- Starbucks
- Hilton hotels
- Shaza Hotels
- IHG hotels (Crown Plaza, Intercontinental)
- Madina Airport (BTA Catering)
- Consulting Achievement :
- HACCP, ISO 22000/2018 and ISO 9001/2015 QMS Systems Development many customers during my work in my current company.
Certification
Five days ISO 9001:2015 Quality Management System Lead Auditor IRCA Registered Course United Kingdom.
Interests
Reading
Timeline
Fighting Food Fraud- Practical VACCP
10-2022
EF-level 8 - Intermediate- CEFR level B1
11-2021
Infection prevention- HABC, UK
04-2020
Five days ISO 22000:2018 Food Safety Management System Lead Auditor IRCA Registered Course United Kingdom.
04-2019
Five days ISO 9001:2015 Quality Management System Lead Auditor IRCA Registered Course United Kingdom.
04-2017
Certified BRC Global Standard For Food Safety Issue 6; Understanding The Requirements BRC UK.
01-2014
Certified BRC Global Standard For Food Safety Issue 6; Internal Auditor
01-2014
Level 4 in Managing Food Safety- HABC, UK
12-2013
Diversey Consulting Lead KSA
Diversey Saudi Arabia LTD
01.2013 - Current
Training Skills (Al Arkkan Training Center)
01-2012
Food Safety & OH&S Trainer
Arkkan Training center
05.2010 - 01.2013
Bachelor of Science - Quality Control Of Food An Dairy Products
Ain Shams University
09.2006 - 06.2007
Quality Assurance Supervisor
Upper Egypt Company for food industry (Pharaohs)
02.2005 - 05.2010
Bachelor of Science - Agricultural Sciences-Agriculture Economy
Ain Shams University
09.2000 - 06.2004
Traveling
I start in my home country and almost traveled to all distention from north to south, east to west. My plan to travel the world before 50. Hence, I already cover the GCC countries, Europe (france, Italy and Belgium). North America (USA and Canada). My next distention is Asia now.
Traveling
I start in my home country and almost traveled to all distention from north to south, east to west. My plan to travel the world before 50. Hence, I already cover the GCC countries, Europe (france, Italy and Belgium). North America (USA and Canada). My next distention is Asia now.