Summary
Overview
Work History
Education
Skills
Timeline
Barista

Raghad Mloh

Barista
Riyadh,01

Summary

Dynamic barista with a proven track record at Emotions Dose Cafe, excelling in customer service and problem-solving. Expert in operating espresso machines and creating personalized beverages, resulting in increased sales and customer satisfaction. Adept at time management and fostering a welcoming atmosphere, ensuring a positive experience for all patrons.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Barista

Emotions Dose Cafe
10.2024 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Barista

Single Shot Cafe
04.2024 - 09.2024
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Sales Assistant

Abaya Store
01.2023 - 04.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Sales Assistant

Hoor Make Up Store
02.2022 - 08.2022
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

High School Diploma -

High School 23
Riyadh ,Saudi Arabia
07-2025

Skills

Customer service

Timeline

Barista

Emotions Dose Cafe
10.2024 - Current

Barista

Single Shot Cafe
04.2024 - 09.2024

Sales Assistant

Abaya Store
01.2023 - 04.2024

Sales Assistant

Hoor Make Up Store
02.2022 - 08.2022

High School Diploma -

High School 23

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