Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Aisha Farhan Al Shammari

Ha'il,Ha'il Region

Summary

Compassionate Social Worker with solid experience in case management, client advocacy, and mental health support. Skilled in care planning, crisis intervention, and connecting individuals with community resources. Committed to promoting wellbeing and positive outcomes for diverse populations.

Overview

7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Patient relations officer

Salamat Hospital
Hail, Hail Region
03.2021 - Current
  • Facilitated effective communication between patients and healthcare providers to ensure quality care.
  • Developed strategies to boost patient satisfaction, engagement, and service quality.
  • Resolved patient concerns through active listening and efficient problem-solving.
  • Led feedback initiatives, including patient surveys, to drive continuous improvement.
  • Promoted a culture of empathy and support among hospital staff.
  • Coordinated discharge planning to ensure smooth transitions to home care

Social worker

Salamat Hospital
Hail, Hail Region
07.2018 - Current
  • Developed and implemented comprehensive care plans tailored to individual client needs to improve overall wellbeing.
  • Conducted in-depth assessments to evaluate client situations and determine appropriate interventions and referrals.
  • Collaborated with multidisciplinary teams to optimize service delivery and treatment outcomes.
  • Facilitated individual and group therapy sessions to support mental health and social integration.
  • Managed complex cases involving mental health and substance misuse, resulting in improved living conditions.
  • Maintained accurate case documentation in compliance with legal and ethical standards.
  • Mentored junior staff and interns to enhance their practical skills and professional development.
  • Worked with community organizations to provide clients with access to essential resources and support.
  • Liaised with families and caregivers to develop balanced and client-cantered rehabilitation plans.
  • Prepared detailed reports for legal proceedings and provided expert testimony in court

Education

Bachelor's degree -

University of Hail
Ha'il, Ha'il Region
10.2012 - 05.2018

Skills

  • Skilled in time management
  • Excellent communication
  • Adaptability
  • Team working


Certification

  • Saudi Council ID, 18HA0016304
  • Basic Life Support Provider, SHA, 11.2024 - 11.2026

Timeline

Patient relations officer

Salamat Hospital
03.2021 - Current

Social worker

Salamat Hospital
07.2018 - Current

Bachelor's degree -

University of Hail
10.2012 - 05.2018

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Aisha Farhan Al Shammari