Rana Muzammil Atta
Jeddah,Makkah -Saudi Arabia
Summary
Results-oriented Procurement Officer with expertise in vendor management and contract negotiation. Skilled in inventory management and supplier evaluation, driving cost reduction and quality improvement. Previous roles in customer service and business development highlight strong analytical and problem-solving abilities. Committed to sustainable practices and fostering supplier relationships to enhance operational efficiency and support business growth.
Overview
12
12
years of professional experience
Work History
Procurement Officer
SAB FOR TRANSPORTATION OF NON POSTAL PARCELS COMP
Jeddah , Saudi Arabia
09.2021 - Current
- 1 Vendor Contacts & Details-Contact details of account managers for vendors, i.e. mobile & email
- Coordination-Directly dealing with all vendors for required operational tasks.
- Current Ongoing Tasks : Current tasks such as operation, related warehouse maintenance, and relations
- Negotiated pricing, credit terms, and transportation with suppliers, ensuring alignment with budget goals and operational needs.
- Purchased supplies with optimum quality for business needs and budget goals.
- Managed inventory levels through strategic procurement planning, avoiding stock-outs and excess inventory.
- Coordinated with internal departments to understand procurement needs and specifications, ensuring accurate fulfilment of requirements.
- Prepared and maintained comprehensive procurement documentation, including contracts, proposals, and supplier evaluations, for audit compliance.
- Built relationships with suppliers to optimise performance and ensure compliance with contract terms.
- Managed procurement costs, maintaining expenditures within allocated budget to support financial stability.
- Resolved disputes with suppliers through effective negotiation and problem-solving techniques.
- Managed supplier relationships to foster long-term partnerships and ensure consistent supply chain stability.
- Analysed spending patterns and identified opportunities for cost reduction across various categories.
- Trained staff on procurement policies and procedures to promote consistent supplier sourcing.
- PO issuance in SAP: Issuing POs on SAP for RFQs - SAP
- Monthly Vendor Invoice Processing:Processing monthly and Ad Hoc vendor invoices for GR/IR
- Invoice & PO Tracker:Access for Invoice & PO tracker for payment process
- DMS Validations: DMS invoice uploading for validation and processing
- Procurement Dept: Reports & Forms Various forms such as vendor comparisons, BTRs, petty cash, expense claims etc.
- STC monthly billing :STC monthly billing process and downloading for AP submission
- STC Deductions: Monthly Staff deductions for company mobile users
- Contract Renewal Follow Up :Follow up details for expired contract follow up with vendors
- Ticket Issuance Travel agent for ticket issuance: Company procedure for business travel explanation, like BTR requirement and management approval
- Hotel & Car Bookings Budget for car rentals.:Company procedure for business travel explanation like BTR requirement and management approval
- Open GR/IR Status and action: Closing all pending GR/IR POs in coordination with AP Team
- Day to day tasks coordination with functions: Day-to-day requirements from all functions, like office supplies
- Vendor Advances: Closing all pending vendor advances made in coordination with the AP Team
- Operation-related Queries: AC Maintenance, AC Replacement, Repair, and Maintenance, Shifting etc.
Customer Service Back Office
FedEx Express (SAB Express LLC )
Jeddah , Saudi Arabia
03.2018 - 09.2021
- Managed complaints through calm communication and effective problem-solving, enhancing customer experience.
- Achieved service time and quality targets.
- Engaged with customers to identify needs and tailor service delivery for improved satisfaction.
- Identified issues, analysed information and provided solutions to problems.
- Handled customer concerns and escalated major issues to supervisor.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Contributed to team objectives by taking on extra tasks.
- Actively listened to customers to fully understand requests and address concerns.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
- Maximised customer satisfaction by consistently providing high-quality service tailored to individual needs.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Business Development Manager
Chinese competitive spirit co. ltd
Jeddah, Saudi Arabia
09.2014 - 03.2018
- Established new business partnerships, enhancing customer acquisition and revenue generation.
- Closed long-term agreements through skilful negotiation.
- Negotiated contracts with new clients, securing profitable deals and expanding the company's client base.
- Planned and developed winning strategies to increase sales, expand territories and boost market positioning.
- Developed business plans that increased revenue and supported growth objectives.
- Led cross-functional teams to devise and execute strategic plans for market penetration and growth.
- Optimised sales methods to best acquire, develop and retain customers.
- Produced quotes and proposals to provide value and benefits to prospective clients.
- Prepared pricing strategies aligned with budget to meet needs of customers.
Education
Bachelor of Science - Computer Science
Islamia Universty
BahawalpurSkills
- Procurement planning
- Contract negotiation
- Vendor management
- Supplier evaluation
- Purchase order processing
- RFQ preparation
- Inventory management
- Goods procurement
- Supplier relationship management
- Cost reduction
- Cost-reduction strategies
- Sustainable procurement commitment
- Supplier performance measurement
- Risk assessment
- Risk Management
- Customs regulations knowledge
- Excel proficiency
- Piece price analysis
- Problem solving
- Customer engagement
- Calm under pressure
- Procurement ethics understanding
Languages
English
Advanced
C1
Arabic
Intermediate
B1
Urdu
Proficient
C2
Additional Information
anti coopration certificate from FedEx.
Dangrous goods Traning certificate.
Timeline
Procurement Officer
SAB FOR TRANSPORTATION OF NON POSTAL PARCELS COMP
09.2021 - Current
Customer Service Back Office
FedEx Express (SAB Express LLC )
03.2018 - 09.2021
Business Development Manager
Chinese competitive spirit co. ltd
09.2014 - 03.2018
Bachelor of Science - Computer Science
Islamia Universty