Rashed Awad Elzubir
Jeddah
Summary
Experienced System Network Administrator. Domain Name System (DNS), (CCTV), and VLAN. Strong information technology professional. Implementing and Troubleshooting various Network Technologies.
IT monitoring proactively resolves issues before any service is impacted. Managing backups of IT systems through Veeam Backup Ensuring IT security Cyberoam, FortiGate...etc.
Managing and administering office 365. in addition to managing servers and virtualization.
Working in the administration and installation of Retail systems (Retail Pro, Oracle Xstore Point of Service).
Linux Administrator.
Overview
10
10
years of professional experience
Work History
IT INFRASTRUCTURE & NETWORK ASSOCIATE MANAGAR
Alshiaka Company
01.2022 - Current
- Design, implementation, and maintenance of the company's network infrastructure.
- Configuring software and hardware including servers, networks, and operating systems.
- Providing technical support on-site or via remote-access systems.
- Backup using Veeam.
- Implementation and administration of Microsoft Windows Server 2019, 2016, 2012 R2, 2008 R2, Domain
Controller, Active Directory, Group Policy.
- Coordinates support between third-party vendors and end-users.
- Configuration and maintenance on network equipment Dual WAN VPN Router, Cyberoam, FortiGate.
- Managing and administering office 365. in addition to managing servers and virtualization.
SPECIALIST
INFRASTRUCTURE & SECURITY, Alshiaka Company
01.2018 - 01.2022
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Used ticketing systems to manage and process support actions and requests.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Created help desk tickets, troubleshot, and resolved desktop issues.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Answered questions and provided information to customers about new software or hardware.
IT ADMINISTRATOR
Alshiaka Company
02.2014 - 01.2018
- Install and configure new, existing servers, hardware, peripherals, services, settings, directories, storage, etc
- In accordance with standards and Project operational requirements
- Configure remote access technologies and access such as Remote Desktops Services, VPN
- Responsible for complete backup and restoral of organizational systems to the most recent information.
Education
No Degree - ITIL Foundetion
T-Plus Training And Service
Egypt11.2023
VMware (VCP-DCV)
T-Plus
Egypt10.2023
No Degree - Microsoft 365 Identity And Services
T-Plus
Egybt04.2023
No Degree - NSE 4 Network Security Professional
T-Plus
Egybt03.2023
No Degree - MCSA Windows Server 2016
T-Plus
Egybt02.2023
No Degree - Red Hat System Administration III RH 254
T-Plus
Egypt02.2023
No Degree - Red Hat System Administration RH124 - RH134
T-Plus
Egypt10.2022
Oracle X-store System | Raya International Services - Oracle X-store System
RAYA Company
Saudi Arabia7.2020
Cisco CCNA Discovery: Designing and Supporting Computer Networks -
Al Khaleej Training
Jeddah12.2013
British Council English Score | Certificate of Completion English Course at Level 2 11/2017 Cisco CCNA Discovery: introducing Routing and Switch in the Enterprise -
Al Khaleej Training
11.2013
IT Essentials: PC Hardware and Software -
Al Khaleej Training
07.2013
Skills
- Manage and implementation of Connectivity and infrastructure, Fix and Prepare Servers issues and Services stability, and Responsible for Network and Communication Troubleshooting, Monitoring Security and Backup Issue
- P
- Professional a capable and work directly in the services (Active Directory, MS Exchange, Office 365, Cisco routing, backup solution (Veeam, Symantec, azure, ESX VMware server), Digital Signage, CCTV, SharePoint, and POS System (Retail Pro, Oracle X-store system),
- Building and design ideas in dealing with types of networks LAN & WAN, VPN Projects by Cisco and Cyberoam, Fortinet firewall
- Excellent in searching, analyzing, and evaluating different ways to solve problems
- Technical infrastructure upgrades
- Able to train, motivate, and supervise supporting IT personnel, and technical solutions
- A team player acknowledged as “Total Quality Customer Service Professional”
- A team player, Talented and professional in follow-up tasks and projects and development
- Data backup and recovery systems
Languages
Arabic
Native language
English
Upper intermediate
B2
Timeline
IT INFRASTRUCTURE & NETWORK ASSOCIATE MANAGAR
Alshiaka Company
01.2022 - Current
SPECIALIST
INFRASTRUCTURE & SECURITY, Alshiaka Company
01.2018 - 01.2022
IT ADMINISTRATOR
Alshiaka Company
02.2014 - 01.2018
No Degree - ITIL Foundetion
T-Plus Training And Service
VMware (VCP-DCV)
T-Plus
No Degree - Microsoft 365 Identity And Services
T-Plus
No Degree - NSE 4 Network Security Professional
T-Plus
No Degree - MCSA Windows Server 2016
T-Plus
No Degree - Red Hat System Administration III RH 254
T-Plus
No Degree - Red Hat System Administration RH124 - RH134
T-Plus
Oracle X-store System | Raya International Services - Oracle X-store System
RAYA Company
Cisco CCNA Discovery: Designing and Supporting Computer Networks -
Al Khaleej Training
British Council English Score | Certificate of Completion English Course at Level 2 11/2017 Cisco CCNA Discovery: introducing Routing and Switch in the Enterprise -
Al Khaleej Training
IT Essentials: PC Hardware and Software -
Al Khaleej Training
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