Rashika Gunasekara

•assist passengers with special accessibility needs

•provide assistance to passengers enhance safety

•deliver essential messages to passengers via audio or visual means

•ensure swift and safe evacuation of trains in the events of emergency

•communicate with persons responsible for controlling movement of trains

•checking that vehicles are working properly

• Meet and greet passengers including vip,cip , first class & Business class
• address passenger inquiries,Brief and assist through formalities
• Collecting baggage, issuing boarding passes & lounge invitations
• raise any passenger concerns for further resolution over facilities