A bachelor’s degree in IT and Communication Engineering with PMP® Certified, dedicated, and focused Project Management Specialist with over [18+] years of Extensive experience in project management, leadership, and technical expertise.
Excelling at prioritizing, completing multiple and complex tasks and projects simultaneously, following best practices and methodologies (PMP, Agile, Waterfall) to achieve project goals.
Flexible, detail-oriented, and adaptive team player with expertise in equipment operation, staff training and development, customer service, and process improvements.
Technical Expertise: Deep understanding of telecommunications network architecture (fixed and mobile) and planning/design principles.
Strong Leadership Proven ability to lead and motivate diverse teams, vendors, and stakeholders across various organizations (STC, Mobily, Zain, Huawei, Aramco).
Project Management Expertise Extensive experience leading and delivering CRs/projects, managing resources, costs, and schedules, and ensuring successful completion.
Technical Skills Proficient in the design and building of diverse telecommunications models using Telcordia® and Ericsson tools, network engineering tasks (ISP, OSP), and EVM calculation.
Software Proficiency Expert in project management tools (JIRA, Primavera P6), design tools (AutoCAD, ModelBuilder), MS Project, and VDI/VPN technologies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
WBU IT Demand Projects Manager
GIZA Saudi Arabia (GIZA) (Under STC Management)
Riyadh
01.2021 - Current
Lead WBU projects, prioritizing, validating, and documenting user needs
Analyze requests, ensuring alignment with business goals and strategy
Refine, define, and scope project requirements with stakeholders
Classify requests based on complexity, impact, and risk
Conduct AGMs and technical sessions, WAR Room with IT and stakeholders for requirements gathering and issue resolution
Track progress against goals, proactively managing risks and scope creep in all stages [tagging, designing, development, testing (SIT/BAT), production deployment, and sanity tests
Maintain stakeholder alignment through effective communication
Responsible for delivering BAU changes across CRM & RBM
Responsible for giving leadership and management to lead the Project
Coordinating with corporate departments, i.e O&M, BAU, DM, eChannel
Lead meetings with different departments
Assist with the overall implementation of project tasks and work activities as required by the Project
Planning, Reporting, tracking, processing, and monitoring all activities
Managing, Monitoring, guiding, and directing the QAs to reach the planned goals
To assure delivery of CRs within the EBU timeline.
Created detailed reports on customer activity, including purchase history and preferences.
Monitored KPIs and provided feedback on performance of CRM campaigns.
Addressed inquiries from clients and department team members.
Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
SR Design ENGR Using: Model Builder App & JIRA Management Tool
BTC Networks - Baud Telecom Company (Under STC Management)
Riyadh
01.2017 - 03.2021
I Create, build & develop all STC ISP Telecom/IT Model Products Using Telcordia Network Engineer/Ericsson Model Builder Application & Planning, Reporting, Tracking Using JIRA
Design Models Using the Model Builder App for all STC Structures, Structure Units, Equipment, Chassis, Plugins, Slots, Ports with configurations, and other associated items
By Studying and reviewing all details in the technical manuals
Ensure the quality of Model Builder as per STC requirements
Monitor & keep track of the performance of Progress
Generated reference data in Model Builder, Which can be placed on a map using the Network Engineer Model Selector tool
Create compound models with graphics used to represent their appearance
Validate models to ensure they can be used in Network Engineer
Managing and processing all Projects & Vendor issues using JIRA
Planning, Reporting, tracking, processing, and monitoring all activities.
Project Manager for NLR Network Link Resilience Project
BTC Networks - Baud Telecom Company (Under STC Management)
Riyadh
01.2015 - 01.2017
Support STC to enhance Network Link Resilience for STC Fiber Network Rings/Links/Data
Ensure the effective use and update of all systems involved in the end-to-end process with Fiber Network data and updates
Ensure use and update of Network Engineer Tool as Physical Resource System for STC Fiber Network End-to-End
Manage Vendors and Contractors daily under the direction of NSS STC Higher management
Assist with the overall implementation of project tasks and work activities as required by the Project
Coordinating with corporate departments, i.e
O&M, NP, ND, NI, and Districts, to troubleshoot issues
Provides weekly reports on the status of the current project to higher management
Arrange with all concerned Departments inside STC to survey the field.
Al Hijaz Trading & Contracting Est. (HTCE) (Contractor for Mobily& STC)
Riyadh
01.2014 - 01.2015
Overall Project Management including client relationship, implementation schedule, vendor management, budgetary control, and project quality assurance for OSP (Outside Plant) infrastructure Network of Metro Projects for STC and Mobily
Establishes project plan; determines time frame, funds, and staffing; approves the project schedule
Develop planning and control methods and procedures
Commensurate with the nature and scope of work in project implementation, demonstrates them to project engineers, and ensures their application
Arrangement and logistics of Site crew (site engineers, surveyor, civil foreman & labor, equipment operators, etc.), trenching equipment, and Material at sites as per the approved BOQ and timeline from the client
Prepare project status reports, collect, analyze, and summarize information and trends
Coordinate with the Site Supervisor to ensure that day-to-day activities are carried out per the delivery dates as stated in the Project Plans
Prepare BoQ (Bill of Quantity) and As-Built as per Mobily UPL (Unit Price List)
Create reports, submit RFI, RFP' and RFQ, and update pricing models (ongoing maintenance)
Overview and finalization of all technical as-built drawings for PAT, such as Keymap, Route Map, Detailed conduit Access, Detailed Direct Buried, Graphic Access, fiber cable Schematic, etc., and site handover
Following Up on all Billing stages FTR, PAC, and FAC
Planning, preparation, and presentation for the bidding of new projects and project costing/ estimation and technical specifications for bidding, etc.
Inspection Supervisor
Al Hijaz Trading & Contracting Est. (HTCE) (Contractor for Mobily& STC)
Riyadh
01.2013 - 01.2014
Supervise the operation of the QA/QC functions at the project site by implementing Project Quality
Supervise the highest level of safety during all stages of work to avoid any type of incidents and or accidents
Review the Telecom checklist, as-built drawings, and related quality control documents for the Final Dossier (PAT Binder, Mandrel Test Check sheet, Civil Work Check List Outstanding Items List (OIL), Clearance, RFS, PAC, FAC).
Telecom Design Supervisor
Tele Design Engineering LTD (Contractor for Huawei)
Riyadh
01.2008 - 01.2013
Preparation of initial plans for new projects and execute the work accordingly
Attending meetings in Huawei with management for project follow-up
Designing networks according to STC scope using NE (Telcordia Network Engineering Tool)
Prepare MOP/As-built documentation for VDSL (MA5616) (very high-speed digital subscriber line)
Prepare BoQ (Bill of Quantity) and CUL (Contract Unit List) that fulfill site installation requirements
Performs On-site survey, for, MSAN, VDSL, 2G, 3G, and WiMAX such as Mobily, STC and Zain Projects.
Project Manager Assistant
Ability for human investment
Aden City
01.2006 - 01.2008
Assistance with the Preparation of initial plans for new projects
Designing networks according to the scope received
Supervising All teams and maintenance of equipment Telecom.
Education
Bachelor’s Degree - IT , Electronic And Communication
University of Aden Faculty of Engineering
Yamen
01-2006
Skills
Meeting Facilitation
Cost Control
Requirements Analysis
Project Scheduling
Project Planning
Project Management
Project Tracking
Productivity Improvement
Document Management
Risk Management
Microsoft Office Suite Expert
Budgeting and Forecasting
Site Safety Coordinator
Client Rapport
Requirements Gathering
Agile Methodology
Business Process Re-Engineering
Staff Training and Motivation
Quality Assurance and Control
Stakeholder Communications
Customer-oriented
Punctual, committed, problem solver, and on-time performance
Proficient in the design and building of diverse telecommunications models using Telcordia and Ericsson tools, network engineering tasks (ISP, OSP)
Expert in project management tools (JIRA, Primavera P6), design tools (AutoCAD, Model Builder), MS Project, and VDI/VPN technologies
Deep understanding of telecommunications network architecture (fixed and mobile), design tools (Telcordia, Model Builder, AutoCAD), and planning/design principles
Project Management Expertise
Extensive experience leading and delivering CRs/projects, managing resources, costs, and schedules, and ensuring successful completion.
Strong Leadership
Proven ability to lead and motivate diverse teams, vendors, and stakeholders across various organizations (STC, Mobily, Zain, Huawei, Aramco).
University Project
Final project of the last year of (SOLAR CELL SYSTEM)' under the title PHOTOVOLTAIC TRACKING SYSTEM
Certification
Project Management Professional PMP® Certification from Project Management Institute (PMI)®.
Professionally Certified by the Saudi Council of Engineers).
Scrum Fundamentals Certified (SFC) By SCRUMstudy.
Primavera P6 Professional Project Management certificate from Knowledge Steps Training Ce.
Introduction to Telecom Business Process by Udemy
Information Security Awareness.
Network Engineer Model Builder (NE ISP Model) by STC in Bldg. 24, STC Mursalat Campus-HQ, Riyadh.
Network Engineer Training (Telcordia NE System) by STC in Bldg. 1, STC Mursalat Campus-HQ.
Post-Merger Integration Manager - M&A / Acquisition at Saudi Investment Recycling CompanyPost-Merger Integration Manager - M&A / Acquisition at Saudi Investment Recycling Company