Razan Aseeri

Al wajh,Saudi Arabia

Summary

A highly motivated graduated Computer Science. Seeking a career position which is related to my field of study or relative to it. Ready to utilize my skills and passion to further the mission of the company.

Overview

2020

years of post-secondary education

Certification

Work history

Sr. Officer

Bupa Arabia

11.2021 - 03.2022

Handling inbound and outbound customer service calls and provide world-class service in every interaction for optimal call center performance and customer satisfaction as per company and department's standards
Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction

Safety Officer

Amazon Fulfillment

09.2021 - 10.2021

Responsible for injury prevention and reduction, compliance assurance, and risk management activities
Regularly inspected facilities to ensure adherence to fire, hazard and safety guidelines
Managed employee satisfaction and wellbeing through health and safety programs

Education

Bachelor degree - Computer science

Taibah University

Madinah, Saudi Arabia

Skills

Hard Skills:

Microsoft Office Proficiency
Programming Languages
Data Analysis
Website Management
Problem Solving
Software development

Mobile app creation

Soft Skills:

Growth mindset
Communication skills
Emotional Intelligence
Willing to Learn quickly
Project management

Certification

Intensive English Program, Western Carolina University, 08/01/19 - 05/31/20
English for Tourism Virtual Training Program, Red Sea Global and EduGuide, 11/01/22 - 05/31/23

Languages

Arabic

Native

English

Advanced

Projects:

Kids Education Program, 2016, Developed using JavaFX as programming language.
Coffee Shop App, 2019, Developed using Android Studio. Distributing the orders among the employee.
Sign Language Recognition System, 2018-2019, A system that captures sign language as an image then translates it to the corresponding natural language text. A database of 1440 images was made from scratch.

Timeline