RAZAUL KHAN
Dammam,Saudi Arabia
Summary
Motivated Station Supervisor with 9+ years of diverse experience, recognized for assessing operational needs, developing solutions to save costs, improve revenues, drive customer satisfaction and strong problem-solving abilities. Resourceful and well-organized with excellent leadership and team-building record. Prepared to drive positive outcomes and enhance station operations.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Station supervisor
Adnoc Global Company
Dammam, Saudi Arabia
2022.02 - Current
- Supervised daily activities of the operations ensuring compliance with safety and company standards.
- Facilitated smooth running of station with adept management skills.
- Updated daily logs accurately, contributing to organised record-keeping practices.
- Improved customer satisfaction with prompt response to inquiries and complaints.
- Supported team members, resulting in improved performance and morale.
- Ensured safety standards, leading to a safer environment for customers and staff.
- Coordinate C-store daily inventory and prepare reports.
- Prepared and submitted comprehensive site reports.
Accountant
P. S. Enterprises
Patna, India
2018.12 - 2021.12
- Driving Operational excellence in the Food and Snacks sectors.
- Proven track record in team leadership and software-driven Tally ERP 9 account management.
- Handled complex account reconciliations; ensured consistency in records.
- Enhanced profitability by managing cost control measures.
- Conducted regular reviews and official audits to validate recordkeeping and controls.
- Prepared detailed models, reports and charts highlighting complex financial information.
Site In-charge
Kudu Company for Food and Catering
Dammam, Saudi Arabia
2015.07 - 2017.07
- Oversaw daily operations to achieve high productivity levels.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyze problems, evaluate solutions and select best decisions.
Education
Bachelor of Commerce - Account
Jai Prakash University
India 2011.07 - 2014.08
Advance Diploma in Computer Application (ADCA) - Database Management System
National Computer Academy
India 2013.07 - 2014.06
Skills
- Power BI proficient
- Leadership qualities
- Staff supervision capability
- Financial budgeting familiarity
- Customer Service
- Conflict Resolution
- Health and Safety Compliance
- Team coordination
- Data analysis competence
- Complaints resolution mastery
- Staff management
- Timetable management
- Incident reporting
- Critical-thinking
- Schedule coordination
- Decision making
Languages
English
Upper intermediate
Hindi
Fluent
Urdu
Fluent
Arabic
Intermediate
Bengali
Intermediate
Affiliations
- Sports
- Travelling
- Reading
Certification
- Certificate of Basic principle of operation and maintenance of fuel station- Nov 2024
- Certificate of appreciation for outstanding leadership - Feb 2024
- Certificate of Basic Fire Fighting and fire/warden-Feb 2023
- Certificate of Basic First AID CPR & AED- Feb 2023
Timeline
Station supervisor
Adnoc Global Company
2022.02 - Current
Accountant
P. S. Enterprises
2018.12 - 2021.12
Site In-charge
Kudu Company for Food and Catering
2015.07 - 2017.07
Advance Diploma in Computer Application (ADCA) - Database Management System
National Computer Academy
2013.07 - 2014.06
Bachelor of Commerce - Account
Jai Prakash University
2011.07 - 2014.08