Reem Abdullah
Riyadh,Saudi Arabia
Summary
Talented with relationship and managing the clients accounts ,Decisive in making and updating recommendations, Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving, Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Broker relation manager
Medgulf
Riyadh, Saudi arabia
08.2023 - Current
- Responsible for handling Medical ,Motor and General lines.
- Manage, negotiate and review new and renewal busnises.
- Protected client interests, researching all possibilities for favoured outcomes.
- Negotiated favourable terms and agreements with clients, maximising profitability for client satisfaction.
- Worked with regional brokers to present integrated approach across target markets.
- Handling corporate and government accounts in the medical department.
- Building and maintaining a strong, long-lasting client relationship.
Senior account executive (Medical)
Deraya broker
Riyadh, Saudi arabia
03.2023 - 08.2023
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Responsible for handling the approval and reimbursement claim.
- Follow up and update the monthly reports , statements of account and invoices.
- Led pre- and post-sales operations to provide exceptional client care throughout.
Account executive
Deraya Broker
Riyadh
03.2022 - 03.2023
- Handling the daily requests( Addition ,deletion ,correction ).
- Provided clients with price information and handled financial transactions.
- Maintained relationships with key clients to maximise account revenue and loyalty.
- handling large-scale clients inquiries around the clock.
Client care
CCC Walaa insurance Project
Riyadh
09.2021 - 03.2022
- Handling customer requests and inquiries regarding car claims.
- Guiding them through the correct steps.
- Receiving complaints.
Education
Bachelor's degree - Insurance and risk management
Imam Mohammed bin saud university
Riyadh 04.2015 - 02.2020
Skills
- Relationship Management
- Account management
- self learning
communication skills
Languages
English
Upper intermediate (B2)
Certification
Insurance foundation Certificate (IFCE) from institute of finance in RIYADH 2021
Timeline
Broker relation manager
Medgulf
08.2023 - Current
Senior account executive (Medical)
Deraya broker
03.2023 - 08.2023
Account executive
Deraya Broker
03.2022 - 03.2023
Client care
CCC Walaa insurance Project
09.2021 - 03.2022
Bachelor's degree - Insurance and risk management
Imam Mohammed bin saud university
04.2015 - 02.2020
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