Travelling
Rejo Rappai
Admin & Front Office
Taif
Summary
Personable Office Administrator with 14 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment. Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 14 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Dynamic administrative professional and leader with 14+ years of experience playing key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable and applying advanced analytical acumen. Strongly committed to raising productivity and service quality via strategic planning and allocation of resources as well as implementation of process improvements. Skilled receptionist and liaison with superior communication, computer, support and organizational skills.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
5
5
Languages
Work History
Front Office Administrator
Engie Solution Company Ltd
Taif
01.2021 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Screened visitors and issued badges to maintain safety and security.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email or in-person to provide information.
- Trained new employees on administrative procedures, company policies and performance standards.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Produced high-quality communications for internal and external use.
- Delivered clerical support by handling range of routine and special requirements.
- Assisted with coordination and hosting of company events.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Reconciled account files and produced monthly reports.
- Edited documents to improve accuracy of language, flow and readability.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Organized, facilitated and participated in community service efforts.
Facilities Management Coordinator
Allied Maintenance Company Ltd
Dammam & Riyadh
04.2010 - 12.2020
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Improved operations through consistent hard work and dedication.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Created plans and communicated deadlines to complete projects on time.
- Prepared variety of different written communications, reports and documents.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered services to customer locations within specific timeframes.
- Monitored company inventory to keep stock levels and databases updated.
- Received and processed stock into inventory management system.
Office Assistant
ESS - Compass Catering Company Ltd
Umsaid
12.2008 - 03.2010
- Provided clerical support, addressing routine and special requirements.
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Produced high-quality communications for internal and external use.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Developed correspondence letters, memos and emails.
- Prepared meeting rooms and materials and recorded important information.
- Verified accuracy of business records by consistently updating customer information.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Developed presentations and generated reports to facilitate office operations.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Mechanical Diesel
Balanager Technical Institute
Mookkannoor, Ernakulam Dist , Kerala 07.2006 - 08.2008
Bachelor of Arts - B.Com
Private
Hariya 07.2012 - 08.2015
Skills
Inbound phone call handling
Meeting coordination
Strategic planning
Office management
Performance improvement
Mail handling
Scheduling
Processing expenses
Project Management
Bookkeeping
Office administration
Staff Management
Expense reporting
Sorting and labeling
Managing office supply inventory
Administrative support
Time management
Booking travel
Travel coordination
Event Coordination
Technical Support
Interests
Cooking
Fishing
Playing games
Reading books
Watching movies
Timeline
Front Office Administrator
Engie Solution Company Ltd
01.2021 - Current
Bachelor of Arts - B.Com
Private
07.2012 - 08.2015
Facilities Management Coordinator
Allied Maintenance Company Ltd
04.2010 - 12.2020
Office Assistant
ESS - Compass Catering Company Ltd
12.2008 - 03.2010
Mechanical Diesel
Balanager Technical Institute
07.2006 - 08.2008